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Paynes Plumbing & Electrical: Plumbers & Electricians in the Greater Knoxville Area

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Experienced Plumbing Services for Knoxville and Surrounding Areas (We do Electric, too!)

At Paynes Plumbing & Electric, we provide a complete range of plumbing, septic, and electrical services in Knoxville, TN, and the greater Knoxville area. Whether you need a fast plumbing repair, septic system service, or electrical fix, our experienced team is here to do the job right. We take pride in our honest pricing, customer service, and commitment to quality on every project.

We have the expertise to handle everything from emergency plumbing repairs and septic tank installations to electrical panel upgrades and smart home technology. No job is too big or too small, and we always go the extra mile to make sure your home or business systems run safely and efficiently.

Contact us today to schedule an appointment, and let our team take care of all your plumbing, septic, and electrical needs.

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What our customers think about us

kara F.
Had a water leak was on seen within the hour to fix it! Very professional and very friendly! Definitely will use them again!
Response from the owner:Thank you for the great review! Water leaks can’t wait, so we’re glad we could get to you within the hour and get everything taken care of quickly. At Paynes Plumbing & Electric, we pride ourselves on fast response times, professional service, and friendly technicians you can trust. If you ever need help with plumbing repairs, leak detection, water lines, or emergency plumbing service in Knoxville and surrounding areas, we’re just a call away. We appreciate your support and look forward to helping you again!
Greg M.
Paynes plumbing has always done 5 star work for me. I do not use any other plumber, very professional service.
Response from the owner:Hello Greg! Wow! We are so blown away by your review! It made our day here at Paynes Plumbing & Electric. Whenever you need us, we are just a call away!
Alex “Triple A” A.
Very respectful and easy to talk to. Came out and finished what I needed quickly. The guys that work for him were also very knowledgeable and took care of all the punch list items we had. Thanks again!
Response from the owner:Thank you so much for the kind review! We’re glad our team was able to take care of everything quickly and knock out your punch list items. Respect, clear communication, and quality work are very important to us, so we truly appreciate you noticing. Thank you again for trusting Paynes Plumbing & Electric — we’re always here when you need us!
Lorie K.
We called because we had a leak in one of our pipes. We were able to get an appointment promptly. Jesse and Ryan were great! They listened to us and answered all questions we asked, thoroughly. They did a good job with the repair. Cleaned up after themselves too! We asked them for a quote on other plumbing needs, and they were able to get it to us quickly! Very nice to have a service company to respond to texts, phone calls, questions, so quickly! Much appreciated! We're looking forward to working with you guys soon!
Response from the owner:Thank you so much for taking the time to leave this review! We’re really glad we could get to you quickly and take care of the leak. Jesse and Ryan will be happy to hear your kind words — they take a lot of pride in listening, explaining the process, and leaving your home clean. We truly appreciate your trust and look forward to working with you again soon. Thank you for choosing Paynes Plumbing & Electric!
Brandon L.
After i had several companies came out and do an inspection on our septic tank i was told it would need a new tank and all of the sewer pipes were damaged by roots and it would cost 4-5000 in repairs. I needed a 2cd opinion so I found Paynes Plumbing on google and sent him a message around 8:30 that night and he called me immediately. We talked and they showed up 1st thing the next morning and did a thorough inspection and determined the problem was very minor and gave me a great quote to get it fixed. I 100% recommend this company, very honest, responsive, and fair pricing. I wish i would have called them 1st dont make the same mistake i did give them a call.
Response from the owner:Thank you so much for sharing this. Stories like yours are exactly why we do what we do. We know how stressful it can be to hear worst-case scenarios, especially when it comes to septic issues, and we’re truly grateful you trusted us enough to get a second opinion. We’re so glad we could give you clarity, honest answers, and a solution that made sense. Your kind words and recommendation mean more to us than you know. Thank you for choosing Paynes Plumbing & Electric — we’re always here for you and your family.
National Property Inspections K.
We had a client that needed some help with septic. Their realtor and I tried a few companies before finding Paynes. Ryan was able to come out quickly. He made everyone feel confident in his knowledge. He was great to work with. We look forward to recommending him to future clients as well as using their service for ourselves.
Response from the owner:Thank you for taking the time to leave this review! We’re so glad Ryan could step in quickly and help your client with their septic concerns. Building trust with realtors and helping your clients feel confident is something we value deeply. We appreciate your recommendation and look forward to working with you again!
Kaitlyn S.
John was Very knowledgeable and helped us stay informed in order to make the best decision for us. He worked with us and our schedule in order to get the job done and didn’t hesitate to keep us updated. If you’re looking for the best plumbers, here they are.
Response from the owner:Thank you so much for your kind words! We’re thrilled to hear John took great care of you and kept everything clear and stress-free. Our team always aims to communicate openly and work around your schedule, so it means a lot to know that stood out. We truly appreciate your trust in Paynes Plumbing & Electric!
Blaine E.
Always responsive and professional. Jesse and Ryan did an excellent job, efficient job installing a new instant hot water heater for us
Response from the owner:Thank you so much for your kind words! We’re glad to hear you had a great experience. Jesse and Ryan take a lot of pride in their work, and we’re happy the new instant hot water heater installation went smoothly and efficiently. We truly appreciate your support and the opportunity to serve you!
Annie M.
This company did an excellent job and was willing to work with us on pricing to make certain the job was done right. When asked to communicate with a family member in another state to explain the type of system he was using, John was more than happy to do so immediately which impressed us and my brother. This company is honest, reputable and was more concerned with a job well done than allowing us to get raked over the coals. When told we had found someone less expensive, he gave us advice such as making sure we saw his license and checked references as opposed to being upset. He also understood our financial situation and adjusted his price to the least he could possibly accept and still pay his crew. I would highly advise hiring this company, even if you found someone less costly. Pride in workmanship and commitment in doing the best you can for others is rare these days. This is a small company that will not take advantage of you and strive to do their very best work. Annie Motto
Response from the owner:Thank you for this incredibly kind review. John and our team truly care about doing the right thing for our customers, and hearing this means more than you know. We’re grateful for the opportunity to work with you and your family and are so glad we could make the process less stressful. Thank you for trusting Paynes Plumbing & Electric — customers like you are the reason we do what we do.
missy K.
I would highly recommend Paynes plumbing & electric. They have replaced my water heater last winter & new shower last week. Very professional & fair price.
Response from the owner:Wow Missy! Thank you again for sharing such a positive experience. It means the world to us.
Mike H.
I had a water main repair for the house. I worked on all day and couldn’t get it repaired. I called Paynes Plumbing at 7 pm asking if they could come out to make the repair. I was quoted a fair price. Jesse was the tech that arrived onsite. He was very professional and explained what the problem was and made the repairs needed. I will be using Paynes Plumbing in the future for all my plumbing needs. Highly recommended!!
Response from the owner:Hello Mike! Wow! We are so blown away by your review! It made our day here at Paynes Plumbing & Electric. Whenever you need us, we are just a call away!
Early Learning T.
This was a difficult job that got more complicated as they got into the work. These guys worked so hard and did an amazing job. They were very honest and stuck to his contract price and even lowered it when they did not have to do some of the work he originally quoted. I would highly recommend them and will use them again.
Response from the owner:Wow - thanks for your kind remarks, Early! We are so happy that our service impressed you and that you plan to keep doing business with us! We thrive on this type of feedback, so we will be sure to pass this review off to the Paynes Plumbing & Electric team. Our goal is to provide excellent customer service and we are ecstatic that we were able to make it happen for you here! Thanks again!
lawrence A.
Excellent service. John was friendly and knowledgeable. I will call Payne's for any plumbing and electrical needs I may have in the future.
Response from the owner:We are thrilled your service with Paynes Plumbing & Electric was so amazing! We endeavor to go above and beyond to ensure our customers have a memorable experience. We look forward to serving you in the future, Lawrence.
Dylan R.
Ryan came out the day after being called. Quickly evaluated and fixed the problem while also checking some other issues I had. Kept me updated along the way and would definitely recommend them.
Response from the owner:Dylan, thank you so much for the high praises here! WOW! We are so glad that the Paynes Plumbing & Electric team took such good care of you! When we can help more in the future, do not hesitate to give us a call!
N C.
Jesse, Ryan and John did an awesome job in finding the problem we had with a pipe leading from the pump for our sewer line. They came out right away and got the job done quickly. Great guys to work with! Courteous, kind and knowledgeable. I would highly recommend them! Thanks guys!
Response from the owner:Hi, N! Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us! Thank you for choosing Paynes Plumbing & Electric! We look forward to serving you for many years to come!
Whitney W.
I had a toilet leaking and needed help quickly. Jesse and Ryan arrived right away and resolved the issue in no time. They were professional, courteous, and made the whole process stress-free. Will be using them again if a plumbing issues arise.
Response from the owner:Wow Whitney! Thank you again for sharing such a positive experience. It means the world to us.
John R.
Jesse and Ryan came out to do a septic inspection and had to dig up the septic tank to do a full inspection. Prices were very reasonable and the technicians were absolutely amazing, very knowledgeable, well spoken, caring people. I fully recommend Paynes Plumbing & Electric for anybody in search of a good plumber.
Response from the owner:Hello John! Wow! We are so blown away by your review! It made our day here at Paynes Plumbing & Electric. Whenever you need us, we are just a call away!
Jason H.
Jesse came out today and fixed a clogged pipe we have had to deal with a bunch of times now. Super professional upfront about what could happen and fast and thorough!
Response from the owner:Jason, thank you so much for the high praises here! WOW! We are so glad that the Paynes Plumbing & Electric team took such good care of you! When we can help more in the future, do not hesitate to give us a call!
K W
Thank you Ryan and Jesse for your honesty and great work! I will definitely use this company again.
Response from the owner:Wow K! Thank you again for sharing such a positive experience. It means the world to us.
Deborah C.
I would highly recommend Payne's Plumbing for all plumbing needs. I've used them twice now and both times they came promptly and did excellent work. Jesse and Ryan were very courteous and professional.
Response from the owner:Wow - thanks for your kind remarks, Deborah! We are so happy that our service impressed you and that you plan to keep doing business with us! We thrive on this type of feedback, so we will be sure to pass this review off to the Paynes Plumbing & Electric team. Our goal is to provide excellent customer service and we are ecstatic that we were able to make it happen for you here! Thanks again!
Ernie R.
These guys were great! Dillion came out and knocked out our electrical issue in no time and even bestowed some of his knowledge to help me with future endeavors. Excellent service!!!
Response from the owner:We are thrilled your service with Paynes Plumbing & Electric was so amazing! We endeavor to go above and beyond to ensure our customers have a memorable experience. We look forward to serving you in the future, Ernie.
Nick P.
John and his crew did amazing very fast and efficient. Did a great job for a great price. I will definitely call them gain for any plumbing or electrical needs. Thanks again guys!
Response from the owner:Wow - thanks for your kind remarks, Nick! We are so happy that our service impressed you and that you plan to keep doing business with us! We thrive on this type of feedback, so we will be sure to pass this review off to the Paynes Paynes Plumbing & Electric team. Our goal is to provide excellent customer service and we are ecstatic that we were able to make it happen for you here! Thanks again!
Kimberly D.
Jesse and David from Payne Plumbing were amazing. They listened to what I had to say did all the work in a professional manner and were super polite. Thank you guys so much.
We still have another part to the job to finish and I know Jesse and David will be quick to complete it.
Response from the owner:What a great review, Kimberly! Our goal is to set a new standard of expectations in the home service industry. We all here at Paynes Plumbing & Electric LLC share the same vision and passion for delivering 5-star service to our customers. We are thrilled you had a wonderful experience with us - thank you for taking time to do so!
David C.
Jessie and Johnny were great to deal with. Diagnosed the problem and took care of it. Would definitely recommend.
Response from the owner:Thank you so much, David! We're thrilled to hear Jessie and Johnny took great care of you and got the issue resolved. We truly appreciate your recommendation and look forward to being there if you ever need us again!
Carl W.
Great Customer service. Very professional and honest. I highly recommend!!!
Response from the owner:Thank you so much, Carl! We’re glad to hear you had a great experience with our team. Your kind words and recommendation mean a lot to us!
Morgan C.
This company was fantastic all around. John was extremely helpful and full of knowledge when it came to my plumbing issues. He went above and beyond. I will be using them from now on every single time, and you should too!
Response from the owner:Wow, thank you, Morgan! We’re so glad to hear John went above and beyond for you. It means the world to know you’ll be trusting us moving forward. We’ll be here whenever you need us!
allyson J.
These people are absolutely amazing! They came out and stayed till 8:00 to help with plumbing! John was quick to respond and got the job done with his crew! Will definitely continue to work with them!

Update:

I had John and Dillon come out take a look at electrical panel and hvac unit they came and took care of everything! They are such honest people and I would call them again!
Response from the owner:Wow - thanks for your kind remarks, Allyson! We are so happy that our service impressed you and that you plan to keep doing business with us! We thrive on this type of feedback, so we will be sure to pass this review off to the Paynes Plumbing & Electric team. Our goal is to provide excellent customer service and we are ecstatic that we were able to make it happen for you here! Thanks again!
Daniel W M.
Dillon came out for emergency. He was super professional and he made sure we would be taken care of. Would definitely call them again.
Response from the owner:Hey Daniel, thank you so much for the awesome 5 star review. We are glad to hear your emergency was taken cared of quickly! Call us anytime.
Ben H.
Dylan Bunch was professional, personable and knowledgeable. He was running behind but did communicate it with me and as I work from home I was flexible. He and his partner John were fast and made the process easy. It was all taken care of in my lunch hour no hassle whatsoever. I highly recommend their services.
Response from the owner:Ben, thank you so much for the high praises here! WOW! We are so glad that the team took such good care of you! When we can help more in the future, do not hesitate to give us a call!
Brenda L.
After being out of town for a week No water not even the dribble so having called Payne plumbing they assured me they would get here today and get me some water so very professional and so very confident did an excellent job in a short amount of time I would make reference to him. He’s an excellent plumber
Response from the owner:Hello Brenda! Wow! We are so blown away by your review! It made our day here at Paynes Plumbing & Electric. Whenever you need us, we are just a call away!
Corey Mjr B.
John Payne came out to our place locally in New Tazewell and Got Our Water Fixed with little effort as we did not know the Problem. We would highly Recommend and give Recommendation this plumbing business if you live locally to the area if you are in need of service He was very knowledgeable and got right to the problem of the issue.
Response from the owner:We are thrilled your service with Paynes Plumbing & Electric was so amazing! We endeavor to go above and beyond to ensure our customers have a memorable experience. We look forward to serving you in the future, Corey.
Charles P.
Needed to have a turnoff valve replaced on a 50+ year old galanized water line that was frozen open from corrosion. John was on time and completed the job quickly and very efficiently. As my house was built in 1951, I am sure that I will need plumbing services again and will not hesitate to contact John when the need arises. I would recommend him highly.
Response from the owner:Wow Charles! Thank you again for sharing such a positive experience. It means the world to us.
sue K.
We were extremely happy with the service and repair from John Payne Plumbing. Dakota and David made recommendations to fix the problem and the repair was done quickly with a friendly professional manner. I highly recommend this company. A+ service. Thank you
Response from the owner:Hello Sue! Wow! We are so blown away by your review! It made our day here at Paynes Plumbing & Electric. Whenever you need us, we are just a call away!
Stephanie P.
I had sewage backing up into my half bath on the first floor. I called around to several septic companies. The first company was very pricey and wanted to do unnecessary work and all the other companies didnt answer or just do pumping of the septic tank. I called Paynes Plumbing Services LLC for a second opinion. He was very responsive and came out that day. John was very knowledgeable and professional. He answered all my numerous questions. He fixed the pipe coming from the house to the septic tank, added risers and rerouted a water line. I would highly recommend Paynes Plumbing Services.
Response from the owner:Stephanie, thank you so much for taking the time to share your experience! We're thrilled to hear that John was able to help you with the sewage issue and that you found his expertise and responsiveness valuable. Your recommendation means a lot to us, and we’re glad we could provide you with the service you needed. If you have any further questions or need assistance in the future, don’t hesitate to reach out. We appreciate your support!
Tinsley R.
Excellent work. Great communication throughout the entire process. Arrived on the time they set. We were really impressed with John and Lamar . Both polite and worked until the job was complete. For sure will use them again.
Response from the owner:Tinsley, thank you for your amazing feedback! We're glad to hear that John and Lamar made a great impression and communicated effectively. It’s wonderful to know their dedication met your expectations. We look forward to working with you again!
Trudi J.
I had a plumbing emergency at a short term rental I own that was occupied. Called late on a Friday and they were out within the hour. Diagnosed the repair and completed it first thing Monday. Great communication and will use them in the future! Thank you!
Response from the owner:Thank you for sharing your experience! We're so glad we could respond quickly and resolve the issue for your short-term rental. Your satisfaction means everything to us, and we’re always here to help when you need us. Looking forward to working with you in the future!
Michael D.
JP is our go to guy in TN! I love working with him and his company. Very straight up guy and a pleasure to do business with. I'll work with him for many years to come.
Response from the owner:Thank you so much! We really appreciate your support and kind words. JP takes a lot of pride in his work, and it’s great to hear that he’s been able to make your experience a positive one. We’re glad to have you as a customer, and we’re looking forward to working together for many more years. If there’s ever anything you need, we’re just a call away!
Chris G.
This is our second time working with Paynes. John’s an absolute professional, communication and knowledge are top notch. The kind of company that makes customer service a priority. Paynes will be our plumber for life.
Response from the owner:Thank you for choosing Paynes Plumbing Services again! We're delighted to hear that John continues to provide the level of service you expect. Prioritizing communication, knowledge, and customer satisfaction is our mission, and we're thrilled to have earned your trust for the long term. We truly appreciate your loyalty and look forward to being your go-to plumber for life!
Ga B.
Was in need of new water heater due to a leak. Chose Paynes because of positive reviews and that he personally addressed each review. They were punctual, courteous and professional. Detailed options were communicated well. Area was left clean when work completed. Very satisfied and would definitely recommend!
Response from the owner:Thank you so much for sharing your experience! We're thrilled to hear that you chose Paynes Plumbing Services based on the reviews and that we met your expectations. Our team takes pride in being punctual, professional, and thorough, and we're glad those qualities stood out to you. It was our pleasure to help with your water heater replacement, and we're grateful for your recommendation! If you ever need anything else, don’t hesitate to reach out.
Kyleigh C.
Paynes plumbing has done quite a few jobs for us and every time john is very kind and helpful. John is our go to! Thank you for everything!
Response from the owner:Thank you, Kyleigh, for leaving us an honest review. Let us know if you need anything else, were always happy to help!
Joyce E.
I had a major waterline leak that this company resolved in a professional, courteous manner. They were on time, thorough and left the area clean. Leak was successfully repaired. I highly recommend!
Response from the owner:Thank you, Joyce, for trusting us to resolve your waterline leak! We’re glad to hear you were happy with our professional and thorough service. We appreciate your recommendation and look forward to assisting you in the future!
John L.
I had an emergency leak in our shower piping. These gentlemen came out within the hour to help. John stayed on the phone with me and answered all my questions and even should me how to turn off the water main. Such amazing service by John and Lamarr. Both were very professional and friendly. Service was completed in a very quick but accurate manner. They kept me informed about every part of the process and never tried to over charge or up sell. Anyone looking for plumbing service would be doing themselves a favor by calling these guys. Thanks again for the amazing service guys and keep up the good work.
Response from the owner:We're thrilled to hear that John and Lamarr were able to assist you so quickly and professionally during your emergency. Our goal at Paynes Plumbing Services is always to provide fast, reliable, and transparent service, and it's great to know we delivered that for you. We'll be sure to pass along your kind words to John and Lamarr. Thanks again for choosing us!
Brittany D.
Great honest service! Fair prices.Will use them for any service I need in the future.
Response from the owner:Thanks for the five-star review Brittany! We strive to provide honest service for our customers and were happy to hear we delivered that for you. Thanks again!
Mike T.
Our water heater went out. Monday morning I was quoted a price by companies 1 and 2, and shortly afterward called Paynes Plumbing for a cost on the same type water heater. I sent pictures of existing water heater to John at Paynes, got a lower quote, and he mentioned no drip pan. That was not per code. That comment convinced me to go with Paynes. John and Lamar came, replaced the old water heater and hauled it away. They both are friendly, courteous, and professional. I will recommend them to everyone.
Response from the owner:Thank you Mike for your kind words. We were more than happy to help you with replacing your water heater. We strive to give our customers the best prices in town, and treat you like family. Let us know if you need any assistance with anything else in the future!
Joseph F.
These guys were great! Very professional, on time, speedy work, and very reasonable prices. Will be using them exclusively from now on!
Response from the owner:Thank you so much for the glowing review! We're thrilled to hear that you were pleased with our professionalism, punctuality, and pricing. It's awesome to know you'll be using us exclusively—we look forward to serving you again in the future! Thank you so much for the glowing review! We're thrilled to hear that you were pleased with our professionalism, punctuality, and pricing. It's awesome to know you'll be using us exclusively—we look forward to serving you again in the future! 😊👷‍♂️🚿
Austin V.
We were outside the normal visit, just looking for some guidance on a plumbing system in a new house we weren't familiar with. Fantastic, gave us exactly what we needed.
Response from the owner:Thanks a bunch for the awesome review! So glad we could help you out, even if it was just for a little guidance on your new place. Plumbing systems can be tricky, but we’re always here to make things flow smoothly! 😊 Don't hesitate to hit us up if you need anything else—happy to help anytime! 🛠️
Enil A.
“I recently hired payness pluming service to handle some plumbing work at my house, and I couldn’t be more satisfied with the service. They were professional, efficient, and highly knowledgeable, addressing all of my plumbing needs with care and expertise. They communicated clearly throughout the process and completed the job in a timely manner. I highly recommend for anyone looking for reliable and skilled plumbing services!”
Response from the owner:Thank you so much for your thoughtful review! We're delighted to hear that you had such a positive experience with our team. Providing professional, efficient, and knowledgeable service is always our top priority, and we're glad we could meet your expectations. Your recommendation means a lot to us! We're here for any future plumbing needs you may have.
JOHN H.
John and his associate came out and took care of our septic tank problem and did an excellent job! Very reasonable, courteous and personable. I would recommend Payne's plumbing with complete confidence to anyone!
Response from the owner:Thank you for the wonderful feedback! We're so glad John and the team could take care of your septic tank issue and provide a positive experience. Your recommendation means the world to us, and we're always here to help with any future needs. Don't hesitate to reach out anytime!
leslie H.
John came out the same day I called and done a wonderful job. I have already recommended him to others and will continue to use him in the future.
Response from the owner:Thanks so much for supporting our business. We appreciate working with you.
April D.
JP & Lamar were so professional and did a great job! I called 8 different plumbers with our emergency on Saturday morning and Payne was the ONLY ONE to respond. I had 6 guests at our home and our sewer tank stopped working. Of course it happened late on Friday night of a holiday weekend. These guys came out after a full days work and took care of us. They had great communication throughout the entire process from start to finish. We were so impressed that we have scheduled them for future (elective) projects.
Response from the owner:Thanks so much for choosing our company. Look forward to working with you soon.
Cristie S.
Prompt, friendly service. I highly recommend this company
Response from the owner:Glad we were here to help. Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our team. If you ever need anything else or have any questions in the future, don’t hesitate to reach out. We’re always here to help!
Michele E.
I had a replacement kitchen faucet job that was already done by one of Knoxville’s big plumbing contractors and leaked like a sieve. The company said it was a manufacturer defect in the brand new out of the box faucet that I had purchased from a local supplier. I called Payne’s plumbing for a second opinion and not only did he arrive promptly, he went into my crawl space and corrected my immediate problem and replaced my faucet after thoroughly examining the “defective” one. To John’s credit, he verified the faucet was defective and still covered under manufacture warranty, replaced it with a new one within 30 minutes, and the work he performed was 1/2 the price I would have paid to correct my additional issue with the other company. I was very impressed with his professionalism, honesty, and matter of fact approach to fix my problem. Although the other big company says they have a 24 hour response, they did not show up for 4 days to check on the leaky faucet they had installed for me. I’m all in now going with the little guy JOHN PAYNE PLUMBING whenever I need work done promptly again.
Response from the owner:Thank you so much for your kind words and detailed feedback! We're thrilled to hear that John was able to resolve your faucet issue promptly and efficiently. We always strive to provide top-notch service and honest solutions, so it’s great to know that John’s professionalism and quick turnaround made such a positive impression. We appreciate your support and are grateful for your trust in our services. If you need any further assistance in the future, don’t hesitate to reach out. Thanks again for choosing us!
Frederick G.
We needed someone to repair our drain field as soon as possible. Made one call to John, he answered himself and was out early morning the very next day to repair. Since then, I’ve had him trench a very difficult project through large boulders, woods and septic system. John handled every task with professionalism and communication, truly separating his services with the majority. I have added more work for John because as a contractor myself, I know a quality company when I see it. Myself and our company will be hiring John and his company for all of our excavating needs from now on. Thanks John, your professionalism is highly appreciated!
Response from the owner:Thank you so much for the fantastic review! I’m thrilled to hear that you were pleased with the drain field repair and the subsequent work we did. It’s great to know that our efforts in handling challenging projects and maintaining strong communication stood out to you. Your trust means a lot, especially coming from a fellow contractor. We’re looking forward to continuing to work with you and your company for all your excavating needs. Thanks again for your support and kind words!
Shawn G.
I am the EVP at Affordable Tire Co., and we had a major plumbing issue at our Knoxville location. Not only did John and his business partner come and fix the problem, but he saved us THOUSANDS OF DOLLARS! Excellent Communication, Very timely, and extremely professional, and Knowledgeable! I highly would recommend him to ANYONE that needs plumbing services!
Response from the owner:Thank you for the positive review as we strive to be honest and professional as a business. We look forward to hearing from you in the future.
Darren J. S.
Called John Payne today, answered right away. Very helpful, very polite, very knowledgeable... Thank you.

I'd recommend Payne Plumbing for any of your plumbing needs.
Response from the owner:Thank you so much, sir. As your honest feedback helps our company continue to grow. we look forward to seeing you again in the future!
April M.
He was very professional very honest that a great job will recommend him for the future
Response from the owner:Thank you so much!
Pamela T.
John, did a great job. He was on time and very professional.. He came out as soon as we called. He replaced a propane hot water heater. We would recommend him and would use his services again.
Response from the owner:Thank you so much for the true reflection of our work. We strive to be the best!
Janet C.
We’ve used John twice now and have found him to be professional, knowledgeable and very fair about his services. He answered all of our questions and thoroughly explained everything. I would highly recommend his services…..he is the right plumber for us.
Response from the owner:Thank you so much for your honest feedback
Christian M.
Mr. Payne is an effective, honest and thorough worker that doesn't really have a bad bone in his body, don't let the targeted harassment he's receiving in those 1 star reviews scare you off, he's legit.
Response from the owner:Thank you for leaving valid feedback.
Anthony N.
John was awesome!! Came to clear our septic tank with same day service. Very knowledgeable and helpful. We will use him again and highly recommended!! Thanks again.
Response from the owner:Anthony, thank you so much for your kind words! We're thrilled to hear that John provided excellent service and could assist you on the same day. We look forward to helping you again in the future. Thanks for choosing us and for your recommendation!
Tonya N.
Received fast and reasonable service. They came out assessed the job, gave me a quote and completed my job in the same day. They even cleaned up after themselves. Totally will use them again if the need arises.
Response from the owner:Thank you for choosing our service!
Frank De Los S.
On time great service honest company did a great job I would refer them to anyone needing professional plumbing work.
Response from the owner:Thanks for sharing your feedback. We strive to go above and beyond.
Melinda J.
Very honest and willing to work with you! So thankful for Payne plumbing coming through when nobody else will.
Response from the owner:Sorry about your bad experiences. We try to maintain the best quality and professional service as possible.
Allen G.
JT assessed work, gave us a quote, which seemed very reasonable for the jobs we had. He was fast, reliable, and professional. We will likely use him again if the need arises.
Response from the owner:Thank you for choosing our service. We look forward to assisting in the future.
Tammy S.
Mr Payne was wonderful he was very honest did a wonderful job only took him 20 minutes. And a wonderful fair price I will definitely use him again and I recommend him highly.
Response from the owner:Thank you for trusting our company look forward to helping in the future!
sarah C.
I needed a septic inspection the following day and paynes plumbing services came to the rescue. He fit us into his busy schedule and made the inspection happen while providing outstanding service. He was super informative and answered all of our questions. Will definitely be using this company for future plumbing and septic needs!
Response from the owner:Thank you so much for choosing us and look forward to helping in the future.
Cheryl G.
Mr. Payne did a great job. He was on time, professional, knowledgeable and gave me a basic education on how Hot Water Heaters work and what causes them to fail. I will refer him to friends.
C. Gray
Response from the owner:Thank you for letting us earn your business. We appreciate you and look forward to assisting in the future
Cindy D.
He was great, very reasonably priced and was able to fix a problem two other plumbers couldn't.
Response from the owner:Thank you for trusting us through the process. We look forward to assisting you in the future
Not my C.
John arrived on a last-minute call from yesterday evening. Our hot water heater went out and we were taking cold showers. He got here early today, earlier than promised and worked his tail off installing a new water heater however, that’s not the best part although it is a great part, he noticed that there were some faulty wiring, and went above and beyond calling electrician, friends, and speaking to about three other electricians about the issue. Although he is not an electrician, he got the hot water heater working to perfection. I highly highly recommend this company.! He stayed later than he had to to make sure everything was up and running. I cannot say enough good about this company and about this young man. It pleases my heart to see such a hard worker with such integrity and honesty. If you are looking for a plumber, this is the company to call! Thanks again, John you are the best!
Response from the owner:Thanks so much for choosing our services and we look forward to serving you in the future.
Janet J.
Owner John was able to come out same day! He was very knowledgeable. He quickly was able to identify location of my septic tank. I will be using his company for all future plumbing needs!!
Response from the owner:Thank you so much as your feedback helps our business grow. We look forward to assisting you in the future!
Murray D.
Was able to get a home service done the same day I called. Everything’s in good shape and the pricing is competitive. Also, the owner is pleasant and professional.
Response from the owner:Thank you so much for choosing our services and look forward to helping in the future!
Mark S.
Paynes plumbing did a fantastic job for me. I was in a bit of a bind, and they were able to get me in right away. John came out, he was very knowledgable, and handled my job very professionally. He was very reasonably priced as well. I would recomend him to anyone.
Response from the owner:Thank you so much for the positive feedback! We look forward to serving you in the future.
The Stables at Strawberry C.
We use Payne’s Plumbing everytime, no matter what! Great work, fair pricing. Highly recommend!
Response from the owner:Thank you and we value your service
Jacob G.
This company is very professional,outstanding communication skills.they provide a very professional work place and very knowledgeable,would choose these guys any day!
Response from the owner:Thanks for choosing us and look forward to helping with any future problems.
Sheryl S.
John did and excellent job repairing my issue with no water pressure.Not only is the water wonderful but he installed all new hardware.my shower is beautiful.I was not expecting that
GOD BLESS YOU John. He was kind,he even liked my dogs. I will only use Paynes Plumbing again and I will tell everyone I know that needs a plumber to call them.Thank you John
Response from the owner:Thank you for trusting our services. Glad we could help!
Joe S.
John was so helpful in an extreme emergency, all our pipes burst and he saved our butts right before Christmas! Went back a year or so later to ask if he could do some main line connections, and got it done in such a quick time frame and at a great price for all the effort he had to go through. I hope he sleeps in a pile of cash every night, because he’s WORTH IT!
Response from the owner:Thank you and we look forward to seeing you again!
Sam C
John was great to work with!! I needed a quick inspection for a property I was purchasing and he was able to get the job done the next day. I will be using him again in the future!
Response from the owner:Thank you so much. Glad we can get you taken care of quickly!
Annie H.
We’ve had John come out and help us twice, and both times he has been exactly who we needed. Did really tough work when our pipes burst in a freeze- even had to get under our house in a really awful and tight crawl space- and he helped us with a preventative project. He’s straightforward, really knows what he’s doing, respectful, easy to communicate with… can’t recommend enough!!
Response from the owner:Thank you so much for taking the time to leave this. I’m glad we were able to help you out. Especially when you’re out of state.
Donna K.
John was amazing. First, he answered the phone, no answer machine or service, no silly virtual assistant, just a real live person. Second, he put is on the schedule same week. He took the time to ask questions to make sure he understood our situation. Once he arrived and assed what was needed he explained everything and immediately performed the work. John is very knowledgeable, professional, friendly and is competitively priced. If you want professional service with reasonable pricing call highly Paynes Plumbing Services!
Kathy T.
John came to clear a drain and I was very happy with his work. Have put him on my list for my plumber. Thanks John.
Response from the owner:You’re very welcome and we appreciate the time he took for the review.
Mark J.
Wonderful hard working young man that takes no shortcuts and certainly knows his profession very well. I am extremely pleased with the work he done for me.
Response from the owner:Thank you so much. We appreciate your business
Ted F.
John has been fantastic in responding to our plumbing needs. Pays a lot of attention to cleanliness and cleaning up after the job is completed, able to get here on a short term notice, and good value for the money. Really pleased to have found this plumbing service in the Knoxville area. Ted Fischer
Response from the owner:We strive to be the best in the business. Thank you.
Peter M.
John was on time and very professional. He does excellent work and I would highly recommend him for all plumbing work. He replaced 5 new faucets and a garbage disposal unit for us.
Response from the owner:Thank you so much.
Sophia Y.
JP is a very nice young man who did an excellent job for us. He fixed our leak quickly for a reasonable price.
Response from the owner:Thank you so much!
Tammy M.
Did a very good job replumbing my kitchen sink, including a very nice new faucet. The original plumbing was very old and outdated with a very messy installation. Everything now looks and works great, even my water pressure is much better.
Response from the owner:You are very welcome and appreciate you letting us into your home!
James G.
I called this company on a holiday at 3 in the afternoon,with a major water leak in our crawl space,they were very polite and accommodating,were here within 2 hours and were efficient and courteous,he even had to go to a local lowes store for a part at no extra charge. I would definitely recommend them to anyone and am thankful for prompt and reliable repairs.🙂
Response from the owner:Thank you. We look forward to the future if you ever need anything!
Lisa A.
Will use for all plumbing work! Honest, efficient and explained everything as he worked. Honestly, the best experience!
Response from the owner:Thank you so much. We look forward to seeing you in the future!
Adam N.
Had a emergency and was out of town and needed someone to do repairs and a couple fixtures installed at my moms. Called and paynes was at my moms within 2 hrs fixing her problems . Was 200 cheaper then 2 other quotes.Will be my go to for any future problems.
Response from the owner:Thanks so much for your business.

Why Choose Paynes Plumbing & Electric?

When it comes to electrical services, choosing the right provider is crucial for safety and peace of mind.
Here’s why Paynes Plumbing & Electric is the preferred choice in Knoxville and beyond:

24/7 Emergency Services

Plumbing and electrical problems can happen at any time. Our team is available around the clock to respond quickly and resolve urgent issues.

Licensed and Insured Technicians

Every service is completed by highly trained, fully licensed, and insured professionals who prioritize safety and compliance.

Expert Home Solutions

We offer a full range of plumbing and electrical services, eliminating the need to call multiple contractors.

Locally Owned and Operated

As a family run business, we take pride in serving our community with high quality service and honest work.

Fast and Efficient Service

We arrive on time, complete the job efficiently, and leave your home or business clean and safe.

Serving a Range of Service Locations

At Paynes Plumbing & Electric, we serve the residents of Corryton, TN and many surrounding communities, including:

Our Specials

15% OFF

15% OFF

10% OFF

Recent Jobs and Reviews in Knoxville, TN

Rated 5.0 out of 5 stars based on 3 customer reviews

Customers say: The reviews exhibit a positive sentiment towards John Payne Plumbing Services. Customers express satisfaction with the prompt and efficient service, with many highlighting the professionalism, knowledge, and quality of work. Positive reviews mention the ability to handle various plumbing issues, the friendly and courteous service, and the willingness to go the extra mile to ensure customer satisfaction. Additionally, customers appreciate the competitive pricing and the peace of mind that comes with knowing their plumbing problems are being addressed by a reliable and trustworthy company. Overall, the reviews suggest that John Payne Plumbing Services is a reputable and reliable choice for plumbing needs.

Job Locations and Reviews

I replaced the old basket strainer and garbage disposal, ensuring smooth water flow and efficient waste processing. The new components are reliable and designed for long-lasting performance.
I replaced the old basket strainer and garbage disposal, ensuring smooth water flow and efficient waste processing. The new components are reliable and designed for long-lasting performance.
John P.
John P. Checked in
I replaced the old basket strainer and garbage disposal, ensuring smooth water flow and efficient waste processing. The new components are reliable and designed for long-lasting performance.
Knoxville, TN 37931
I expertly repaired a 1 1/2 inch water line, ensuring a precise and secure fix. The job was completed efficiently, restoring full functionality.
I expertly repaired a 1 1/2 inch water line, ensuring a precise and secure fix. The job was completed efficiently, restoring full functionality.
John P.
John P. Checked in
I expertly repaired a 1 1/2 inch water line, ensuring a precise and secure fix. The job was completed efficiently, restoring full functionality.
Knoxville, TN 37922
I replaced the old toilet flange with a new one, ensuring a secure fit and proper alignment. The job was completed efficiently, leaving the area clean and ready for use.
I replaced the old toilet flange with a new one, ensuring a secure fit and proper alignment. The job was completed efficiently, leaving the area clean and ready for use.
John P.
John P. Checked in
I replaced the old toilet flange with a new one, ensuring a secure fit and proper alignment. The job was completed efficiently, leaving the area clean and ready for use.
Knoxville, TN 37932
We removed the toilet and the existing wax ring, thoroughly cleaned all old wax residue from the flange and surrounding area, installed a new wax ring, and reset, secured, and properly aligned the toilet. After installation, we fully tested the toilet to confirm proper operation, a watertight seal, and leak-free performance.
We removed the toilet and the existing wax ring, thoroughly cleaned all old wax residue from the flange and surrounding area, installed a new wax ring, and reset, secured, and properly aligned the toilet. After installation, we fully tested the toilet to confirm proper operation, a watertight seal, and leak-free performance.
John P.
John P. Checked in
We removed the toilet and the existing wax ring, thoroughly cleaned all old wax residue from the flange and surrounding area, installed a new wax ring, and reset, secured, and properly aligned the toilet. After installation, we fully tested the toilet to confirm proper operation, a watertight seal, and leak-free performance.
Knoxville, TN 37938
We removed the existing water heater and installed a new 40-gallon electric water heater, including the installation of new shut-off valves and an expansion tank. All work includes a one (1) year labor warranty.
We removed the existing water heater and installed a new 40-gallon electric water heater, including the installation of new shut-off valves and an expansion tank. All work includes a one (1) year labor warranty.
John P.
John P. Checked in
We removed the existing water heater and installed a new 40-gallon electric water heater, including the installation of new shut-off valves and an expansion tank. All work includes a one (1) year labor warranty.
Knoxville, TN 37918
We repaired the CPVC water fitting and corrected all identified plumbing issues, excluding a full repipe. This work included reworking existing plumbing, cutting piping as needed, and installing proper couplings where repairs were required. We then installed all necessary plumbing fittings in accordance with code to ensure proper drainage flow and long-term efficiency.
We repaired the CPVC water fitting and corrected all identified plumbing issues, excluding a full repipe. This work included reworking existing plumbing, cutting piping as needed, and installing proper couplings where repairs were required. We then installed all necessary plumbing fittings in accordance with code to ensure proper drainage flow and long-term efficiency.
John P.
John P. Checked in
We repaired the CPVC water fitting and corrected all identified plumbing issues, excluding a full repipe. This work included reworking existing plumbing, cutting piping as needed, and installing proper couplings where repairs were required. We then installed all necessary plumbing fittings in accordance with code to ensure proper drainage flow and long-term efficiency.
Knoxville, TN 37922
Installed new underground PVC water service line from meter to building, including trenching, bedding, and preparation for backfill.
Installed new underground PVC water service line from meter to building, including trenching, bedding, and preparation for backfill.
John P.
John P. Checked in
Installed new underground PVC water service line from meter to building, including trenching, bedding, and preparation for backfill.
Knoxville, TN 37909
Our crew saw-cut and removed the concrete inside the unit to access the existing drain line. The obstructed section of piping was cut out and removed. The blockage, caused by debris lodged in the line, was extracted and the system was cleared.
All removed concrete and debris were hauled away and disposed of properly. New concrete was poured and finished to restore the area. Proper ventilation and dust control were maintained throughout the project to prevent concrete dust from affecting surrounding apartments.
This was a two-day project. System was tested upon completion and is now flowing properly.
Our crew saw-cut and removed the concrete inside the unit to access the existing drain line. The obstructed section of piping was cut out and removed. The blockage, caused by debris lodged in the line, was extracted and the system was cleared.
All removed concrete and debris were hauled away and disposed of properly. New concrete was poured and finished to restore the area. Proper ventilation and dust control were maintained throughout the project to prevent concrete dust from affecting surrounding apartments.
This was a two-day project. System was tested upon completion and is now flowing properly.
John P.
John P. Checked in
Our crew saw-cut and removed the concrete inside the unit to access the existing drain line. The obstructed section of piping was cut out and removed. The blockage, caused by debris lodged in the line, was extracted and the system was cleared. All removed concrete and debris were hauled away and disposed of properly. New concrete was poured and finished to restore the area. Proper ventilation and dust control were maintained throughout the project to prevent concrete dust from affecting surrounding apartments. This was a two-day project. System was tested upon completion and is now flowing properly.
Knoxville, TN 37919
Upon arrival, both bathrooms were inspected and found to have completely backed-up toilets and floor drains, indicating a main sewer line blockage. After locating and accessing the cleanouts, our service technician deployed a drain snake and worked it thoroughly through both access points in an effort to reach and clear the obstruction while also addressing any additional buildup within the system.

The clog was successfully cleared from the men’s bathroom cleanout, restoring proper flow throughout the line. To confirm functionality, both toilets were flushed multiple times, and water was run continuously to ensure full drainage and performance of the system. Once proper operation was verified, both bathrooms were thoroughly cleaned and sanitized, removing all traces of sewage and leaving the area in proper working and sanitary condition.
Upon arrival, both bathrooms were inspected and found to have completely backed-up toilets and floor drains, indicating a main sewer line blockage. After locating and accessing the cleanouts, our service technician deployed a drain snake and worked it thoroughly through both access points in an effort to reach and clear the obstruction while also addressing any additional buildup within the system.

The clog was successfully cleared from the men’s bathroom cleanout, restoring proper flow throughout the line. To confirm functionality, both toilets were flushed multiple times, and water was run continuously to ensure full drainage and performance of the system. Once proper operation was verified, both bathrooms were thoroughly cleaned and sanitized, removing all traces of sewage and leaving the area in proper working and sanitary condition.
John P.
John P. Checked in
Upon arrival, both bathrooms were inspected and found to have completely backed-up toilets and floor drains, indicating a main sewer line blockage. After locating and accessing the cleanouts, our service technician deployed a drain snake and worked it thoroughly through both access points in an effort to reach and clear the obstruction while also addressing any additional buildup within the system. The clog was successfully cleared from the men’s bathroom cleanout, restoring proper flow throughout the line. To confirm functionality, both toilets were flushed multiple times, and water was run continuously to ensure full drainage and performance of the system. Once proper operation was verified, both bathrooms were thoroughly cleaned and sanitized, removing all traces of sewage and leaving the area in proper working and sanitary condition.
Knoxville, TN 37919
When we arrived on site, we noticed water and solids were overflowing from the toilet and the shower. We carefully tried to clean water up with Crawltec as we removed the toilet. They continuously vacuumed water all over the floor and from toilet flange. We ran a snake and were finally able to clear the clog. Washed out shower and got rid of solids and water. Ran a snake and removed toilet.
When we arrived on site, we noticed water and solids were overflowing from the toilet and the shower. We carefully tried to clean water up with Crawltec as we removed the toilet. They continuously vacuumed water all over the floor and from toilet flange. We ran a snake and were finally able to clear the clog. Washed out shower and got rid of solids and water. Ran a snake and removed toilet.
John P.
John P. Checked in
When we arrived on site, we noticed water and solids were overflowing from the toilet and the shower. We carefully tried to clean water up with Crawltec as we removed the toilet. They continuously vacuumed water all over the floor and from toilet flange. We ran a snake and were finally able to clear the clog. Washed out shower and got rid of solids and water. Ran a snake and removed toilet.
Knoxville, TN 37920

I am a highly skilled and experienced home service professional. I recently completed the installation of a shower at an apartment complex.

I am a highly skilled and experienced home service professional. I recently completed the installation of a shower at an apartment complex.
John P.
John P. Checked in
I am a highly skilled and experienced home service professional. I recently completed the installation of a shower at an apartment complex.
Knoxville, TN 37919

I repiped all fixtures for every drain and stack throughout the home. This involved removing all cast iron pipes and replacing them with new copper pipes.

I repiped all fixtures for every drain and stack throughout the home. This involved removing all cast iron pipes and replacing them with new copper pipes.
John P.
John P. Checked in
I repiped all fixtures for every drain and stack throughout the home. This involved removing all cast iron pipes and replacing them with new copper pipes.
Knoxville, TN 37934
I repaired a sewer line at an apartment complex.
I repaired a sewer line at an apartment complex.
John P.
John P. Checked in
I repaired a sewer line at an apartment complex.
Knoxville, TN 37919
Upon arrival, our technician was greeted by the store manager, who led us to the restrooms experiencing issues. Upon entering the men’s bathroom, our technician immediately noted dried sewage on the floor and a strong septic odor.
Further investigation led to the clean-out located behind the toilet, which was accessed by removing the wall cover and clean-out cap. The technician then ran the inspection camera, which became fully submerged in standing water within 8 feet. Continuing the inspection, an obstruction was encountered approximately 25 feet downstream.
The camera was removed, and our technician proceeded to snake the drain line. Snaking the line revealed a blockage caused by feminine hygiene products. Once cleared, both toilets were tested and confirmed to be flushing and functioning at 100%.
A follow-up camera inspection confirmed that, while both fixtures were operating properly, standing water remained in the line. The camera again became fully submerged with limited visi
Upon arrival, our technician was greeted by the store manager, who led us to the restrooms experiencing issues. Upon entering the men’s bathroom, our technician immediately noted dried sewage on the floor and a strong septic odor.
Further investigation led to the clean-out located behind the toilet, which was accessed by removing the wall cover and clean-out cap. The technician then ran the inspection camera, which became fully submerged in standing water within 8 feet. Continuing the inspection, an obstruction was encountered approximately 25 feet downstream.
The camera was removed, and our technician proceeded to snake the drain line. Snaking the line revealed a blockage caused by feminine hygiene products. Once cleared, both toilets were tested and confirmed to be flushing and functioning at 100%.
A follow-up camera inspection confirmed that, while both fixtures were operating properly, standing water remained in the line. The camera again became fully submerged with limited visi
John P.
John P. Checked in
Upon arrival, our technician was greeted by the store manager, who led us to the restrooms experiencing issues. Upon entering the men’s bathroom, our technician immediately noted dried sewage on the floor and a strong septic odor. Further investigation led to the clean-out located behind the toilet, which was accessed by removing the wall cover and clean-out cap. The technician then ran the inspection camera, which became fully submerged in standing water within 8 feet. Continuing the inspection, an obstruction was encountered approximately 25 feet downstream. The camera was removed, and our technician proceeded to snake the drain line. Snaking the line revealed a blockage caused by feminine hygiene products. Once cleared, both toilets were tested and confirmed to be flushing and functioning at 100%. A follow-up camera inspection confirmed that, while both fixtures were operating properly, standing water remained in the line. The camera again became fully submerged with limited visi
Knoxville, TN 37919

I replaced a shower head in a bathroom.

I replaced a shower head in a bathroom.
John P.
John P. Checked in
I replaced a shower head in a bathroom.
Knoxville, TN 37918

I just finished a full septic upgrade for this home:
✅ Installed septic risers for easy access and future maintenance no more digging every 3–5 years!
✅ Replaced and installed 100 ft of 4-inch sewer main with a cleanout at the house for hassle-free service down the road
✅ Backfilled, seeded, and strawed the area so the yard will recover beautifully 🌱

I just finished a full septic upgrade for this home:
✅ Installed septic risers for easy access and future maintenance no more digging every 3–5 years!
✅ Replaced and installed 100 ft of 4-inch sewer main with a cleanout at the house for hassle-free service down the road
✅ Backfilled, seeded, and strawed the area so the yard will recover beautifully 🌱
John P.
John P. Checked in
I just finished a full septic upgrade for this home: ✅ Installed septic risers for easy access and future maintenance no more digging every 3–5 years! ✅ Replaced and installed 100 ft of 4-inch sewer main with a cleanout at the house for hassle-free service down the road ✅ Backfilled, seeded, and strawed the area so the yard will recover beautifully 🌱
Knoxville, TN 37932
I was called to inspect a septic tank that had not been pumped in over 15 years. Upon inspection, I observed significant grease buildup on both sides of the tank. The tank had only been pumped twice, once approximately 15 years ago and again about 3 years ago. At the homeowner's request, I left the tank exposed but put the septic lids back on.
I was called to inspect a septic tank that had not been pumped in over 15 years. Upon inspection, I observed significant grease buildup on both sides of the tank. The tank had only been pumped twice, once approximately 15 years ago and again about 3 years ago. At the homeowner's request, I left the tank exposed but put the septic lids back on.
John P.
John P. Checked in
I was called to inspect a septic tank that had not been pumped in over 15 years. Upon inspection, I observed significant grease buildup on both sides of the tank. The tank had only been pumped twice, once approximately 15 years ago and again about 3 years ago. At the homeowner's request, I left the tank exposed but put the septic lids back on.
Knoxville, TN 37924
John P.
John P. Checked in
I was called out to a store at West Town Mall to fix a leak. It was a simple fix, so I didn't charge the store owner for it, just the travel fee.
Knoxville, TN 37919
Upon arrival at the property, our technician met with the customer, who directed us to the failing water heater. A thorough inspection revealed significant leakage through the gas igniter and down to the base of the unit, confirming that the water heater had failed completely and required replacement. After discussing options with the homeowner, it was agreed to proceed with a direct swap installation.

The appropriate replacement water heater and necessary materials were retrieved, and the removal process began. The existing water heater was safely disconnected and removed. The new water heater was then set in place and installed, with the water lines reconnected using ProPress couplings to ensure a secure and reliable seal. The gas supply line was properly reconnected, and the venting system was rerouted to accommodate the new unit’s slightly different vent discharge location.

Once all connections were made, the water supply was restored, and the system was tested thoroughly. Al
Upon arrival at the property, our technician met with the customer, who directed us to the failing water heater. A thorough inspection revealed significant leakage through the gas igniter and down to the base of the unit, confirming that the water heater had failed completely and required replacement. After discussing options with the homeowner, it was agreed to proceed with a direct swap installation.

The appropriate replacement water heater and necessary materials were retrieved, and the removal process began. The existing water heater was safely disconnected and removed. The new water heater was then set in place and installed, with the water lines reconnected using ProPress couplings to ensure a secure and reliable seal. The gas supply line was properly reconnected, and the venting system was rerouted to accommodate the new unit’s slightly different vent discharge location.

Once all connections were made, the water supply was restored, and the system was tested thoroughly. Al
John P.
John P. Checked in
Upon arrival at the property, our technician met with the customer, who directed us to the failing water heater. A thorough inspection revealed significant leakage through the gas igniter and down to the base of the unit, confirming that the water heater had failed completely and required replacement. After discussing options with the homeowner, it was agreed to proceed with a direct swap installation. The appropriate replacement water heater and necessary materials were retrieved, and the removal process began. The existing water heater was safely disconnected and removed. The new water heater was then set in place and installed, with the water lines reconnected using ProPress couplings to ensure a secure and reliable seal. The gas supply line was properly reconnected, and the venting system was rerouted to accommodate the new unit’s slightly different vent discharge location. Once all connections were made, the water supply was restored, and the system was tested thoroughly. Al
Knoxville, TN 37922
Upon arrival, I met with the customer, who directed me to the affected septic system that was reportedly backing up. Upon inspection, I confirmed that both the septic tank and the pump station were intact but completely full. I then began troubleshooting the power supply to the pumps to determine the cause of failure. At the junction box located next to the pump station, I discovered a serious hazard: the box was left wide open, with a nest of exposed wires twisted together and making contact with one another.

Tracing the issue back to the building, I located the pump control panel. Upon opening the panel, I found that a bird had entered the box, built a nest, and unfortunately died after becoming entangled in the wiring. With the breakers flipped off, it was determined that the entire wiring system presents a significant safety hazard. For this reason, we strongly recommend that all wiring associated with the pump system be replaced.
Upon arrival, I met with the customer, who directed me to the affected septic system that was reportedly backing up. Upon inspection, I confirmed that both the septic tank and the pump station were intact but completely full. I then began troubleshooting the power supply to the pumps to determine the cause of failure. At the junction box located next to the pump station, I discovered a serious hazard: the box was left wide open, with a nest of exposed wires twisted together and making contact with one another.

Tracing the issue back to the building, I located the pump control panel. Upon opening the panel, I found that a bird had entered the box, built a nest, and unfortunately died after becoming entangled in the wiring. With the breakers flipped off, it was determined that the entire wiring system presents a significant safety hazard. For this reason, we strongly recommend that all wiring associated with the pump system be replaced.
John P.
John P. Checked in
Upon arrival, I met with the customer, who directed me to the affected septic system that was reportedly backing up. Upon inspection, I confirmed that both the septic tank and the pump station were intact but completely full. I then began troubleshooting the power supply to the pumps to determine the cause of failure. At the junction box located next to the pump station, I discovered a serious hazard: the box was left wide open, with a nest of exposed wires twisted together and making contact with one another. Tracing the issue back to the building, I located the pump control panel. Upon opening the panel, I found that a bird had entered the box, built a nest, and unfortunately died after becoming entangled in the wiring. With the breakers flipped off, it was determined that the entire wiring system presents a significant safety hazard. For this reason, we strongly recommend that all wiring associated with the pump system be replaced.
Knoxville, TN 37919
I arrived at the daycare facility and met with the staff, who explained that they had been experiencing a recurring clog. I used the two existing cleanouts to access the main sewer line and advanced the inspection camera through it. I encountered a double-Y fitting that appeared to have been installed backwards, which is not permitted for underground use. The remainder of the sewer system appeared to be in good condition with no other issues detected.
I arrived at the daycare facility and met with the staff, who explained that they had been experiencing a recurring clog. I used the two existing cleanouts to access the main sewer line and advanced the inspection camera through it. I encountered a double-Y fitting that appeared to have been installed backwards, which is not permitted for underground use. The remainder of the sewer system appeared to be in good condition with no other issues detected.
John P.
John P. Checked in
I arrived at the daycare facility and met with the staff, who explained that they had been experiencing a recurring clog. I used the two existing cleanouts to access the main sewer line and advanced the inspection camera through it. I encountered a double-Y fitting that appeared to have been installed backwards, which is not permitted for underground use. The remainder of the sewer system appeared to be in good condition with no other issues detected.
Knoxville, TN 37923
 Installed new Delta classic 500 alcove 60 x 32“ tub shower combo.
 Installed new Delta classic 500 alcove 60 x 32“ tub shower combo.
John P.
John P. Checked in
Installed new Delta classic 500 alcove 60 x 32“ tub shower combo.
Knoxville, TN 37921
began by shutting off the main water supply to the home and draining the water system to allow for a clean and proper repair. I then removed the existing faulty shut-off valve and replaced it with a new one, securely reconnecting the water lines. Once everything was installed, I turned the system back on and tested the new valve to confirm it is operating properly with no leaks.
began by shutting off the main water supply to the home and draining the water system to allow for a clean and proper repair. I then removed the existing faulty shut-off valve and replaced it with a new one, securely reconnecting the water lines. Once everything was installed, I turned the system back on and tested the new valve to confirm it is operating properly with no leaks.
John P.
John P. Checked in
began by shutting off the main water supply to the home and draining the water system to allow for a clean and proper repair. I then removed the existing faulty shut-off valve and replaced it with a new one, securely reconnecting the water lines. Once everything was installed, I turned the system back on and tested the new valve to confirm it is operating properly with no leaks.
Knoxville, TN 37931

Our skilled service technicians carefully removed the existing overflow trim plates and gasket seals, replacing them with new gaskets and a properly fitted trim plate to ensure a secure seal on the overflow drain. In addition, we resealed around the existing tub spout, as there is currently a significant gap that is allowing water to penetrate the shower walls and leak into the ceiling below. Once the resealing process was complete, our team conducted a thorough retest for leaks to confirm that the system is properly sealed and functioning as intended.

Our skilled service technicians carefully removed the existing overflow trim plates and gasket seals, replacing them with new gaskets and a properly fitted trim plate to ensure a secure seal on the overflow drain. In addition, we resealed around the existing tub spout, as there is currently a significant gap that is allowing water to penetrate the shower walls and leak into the ceiling below. Once the resealing process was complete, our team conducted a thorough retest for leaks to confirm that the system is properly sealed and functioning as intended.
John P.
John P. Checked in
Our skilled service technicians carefully removed the existing overflow trim plates and gasket seals, replacing them with new gaskets and a properly fitted trim plate to ensure a secure seal on the overflow drain. In addition, we resealed around the existing tub spout, as there is currently a significant gap that is allowing water to penetrate the shower walls and leak into the ceiling below. Once the resealing process was complete, our team conducted a thorough retest for leaks to confirm that the system is properly sealed and functioning as intended.
Knoxville, TN 37931
I replaced a broken cast-iron sewer line in a basement using a partial repipe process. I cut and removed sections of concrete to access the pipe and replaced it with PVC piping. After the new pipe was installed, I re-poured the concrete to restore the basement floor.
I replaced a broken cast-iron sewer line in a basement using a partial repipe process. I cut and removed sections of concrete to access the pipe and replaced it with PVC piping. After the new pipe was installed, I re-poured the concrete to restore the basement floor.
John P.
John P. Checked in
I replaced a broken cast-iron sewer line in a basement using a partial repipe process. I cut and removed sections of concrete to access the pipe and replaced it with PVC piping. After the new pipe was installed, I re-poured the concrete to restore the basement floor.
Knoxville, TN 37922
Review
Water heater went out on the weekend!! He was right there for the replacement and no emergency charge. He did a great job and was prompt. Would highly recommend this nice man.
Mary - Knoxville, TN 37938
Review
I can’t say enough great things about Paynes Plumbing & Electric! From start to finish, they were professional, prompt, and extremely knowledgeable. They diagnosed and fixed my issue quickly, and their pricing was fair with no hidden surprises. The team was friendly, respectful of my home, and took the time to explain everything to me. It’s hard to find a company that truly cares about its customers, but Paynes definitely does! I will 100% be using them again for any plumbing or electrical needs in the future. If you’re looking for reliable, top-notch service in the Knoxville area, this is the company to call!
Breanne - Knoxville, TN 37918
Review
John was very honest, fair, and respected my home. I will definitely recommend.
Jamie - Knoxville, TN 37921

Plumbing & Electrical FAQs

Yes, we provide plumbing and electrical services for residential and commercial properties. Whether you need a simple faucet repair in your home, a complete rewiring of a commercial property, or a plumbing installation for a new construction project, we have the expertise and resources to handle the job. We work with homeowners, property managers, business owners, and contractors to provide high quality solutions tailored to each client’s needs.

We install and service both traditional tank style water heaters and energy efficient tankless water heaters. If you are looking for a cost effective solution for your home, a traditional water heater may be the right choice. A tankless water heater might be the better option for an endless hot water supply with lower energy consumption. Our team can assess your needs and recommend the best water heating system for your home or business.

Regular plumbing inspections can help identify potential issues before they become major problems. We recommend having your plumbing system inspected at least once a year, especially for older homes. Inspections are particularly important before winter to prevent frozen pipes and before summer to make sure your system can handle increased water usage. If you notice slow drains, water pressure fluctuations, or any unusual signs in your plumbing system, scheduling an inspection is a good idea.

Yes, we provide gas line installation and repair services. Whether you need a gas line installed for a new appliance, such as a gas stove or water heater, or if you suspect a gas leak, our licensed professionals can handle the job safely and efficiently. A professional should always fix gas line issues to prevent potential hazards.

We offer various electrical services to improve your home’s functionality and safety. These include panel upgrades, whole home rewiring, smart home technology installations, surge protection, and custom lighting solutions. Whether you are upgrading an older home’s electrical system or installing modern energy efficient fixtures, we can help improve your home’s electrical performance.

A circuit breaker that trips repeatedly could indicate several issues, including overloaded circuits, faulty wiring, or a failing breaker. If resetting the breaker does not solve the problem, it is best to call a professional electrician to diagnose and resolve it. Ignoring a frequently tripping breaker can lead to electrical hazards, so prompt inspection and repair are important.

Yes, we install and service backup generators for homes and businesses. A backup generator can provide peace of mind by making sure that your essential appliances and systems remain powered during outages. We offer installation services for standby generators and portable generator hookups, helping you choose the right system.

Yes, we install outdoor security lighting, including motion activated floodlights, landscape lighting, and smart lighting solutions. Properly installed outdoor lighting improves safety, improves visibility, and can help deter potential intruders. We work with homeowners and businesses to design and install lighting systems that fit their security needs.

Yes, we install various smart home technology systems, including smart lighting, thermostats, security cameras, and video doorbells. Smart home technology allows you to remotely control your home’s systems, improve energy efficiency, and improve security. If you want to upgrade to a smart home setup, we can recommend and install the right products for your needs.

If your home has an outdated electrical panel, you may experience frequent breaker trips, flickering lights, or reduced power capacity for modern appliances. If your panel is over 25 years old or if you are adding new high powered devices, it may be time for an upgrade. Our electricians can assess your electrical system and determine if an upgrade is necessary.

Trenchless sewer repair is a minimally invasive method that allows us to repair or replace damaged sewer lines without extensive digging. This method is faster, less disruptive, and often more cost effective than traditional sewer repair, which requires digging trenches to access and replace pipes. If you have a damaged sewer line, we can evaluate whether a trenchless solution suits your property.

Several issues, including loose wiring, overloaded circuits, or voltage fluctuations can cause frequent flickering or dimming lights. If you notice consistent flickering in multiple areas of your home, having an electrician inspect the system is best to identify and fix the underlying cause.

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