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Paynes Plumbing & Electric

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    Plumbing Repair Services for the Everyday Problems

    A faucet that won’t stop dripping, a toilet that runs all night, a garbage disposal that hums but won’t turn. None of these feel like an emergency, but left alone, they waste water, drive up your bill, and tend to get worse the longer they sit.

    General plumbing repair covers the everyday fixtures you use most, toilets, faucets, sinks, showers, tubs, and garbage disposals. Sometimes the fix is a simple repair, other times a fixture has reached the point where replacement or new installation makes more sense.

    Our licensed techs handle the full range of it, from a leaky faucet to a full re-piping job when your home’s pipes are due for an upgrade. We never charge a travel fee or a diagnostic fee to come take a look, and every estimate is honest and upfront before any work begins.

    Small plumbing problems rarely fix themselves. A dripping faucet wastes gallons of water a day, a running toilet quietly inflates your bill, and a failing disposal can back up your kitchen sink. Fixing it early is almost always the cheaper option, and it’s a lot less hassle than dealing with it once it gets worse.

    Whatever’s acting up around your house, it’s worth getting a straight answer from a licensed plumber. A quick call gets you a real fix instead of another workaround.

    Flexible Financing for Plumbing Repairs

    Some plumbing repairs are quick and affordable, others, like re-piping or a full fixture replacement, are a bigger investment. Through Wisetack, you can check your financing options in seconds, with no pressure.

    What to Expect for Plumbing Repair Service

    1

    REQUEST SERVICE

    Call us or fill out our online form and tell us what's going on, a leaky faucet, a running toilet, a slow sink, or a fixture that's ready for an upgrade. We'll ask a few questions to get the full picture before we arrive.

    2

    FREE ESTIMATE

    A licensed technician takes a look at the fixture or pipe in question, checking what's causing the problem and whether a repair or a replacement makes more sense.

    3

    UPFRONT PRICING

    Before any work starts, you'll get a clear, honest estimate. No surprise charges show up on the invoice later, what we quote is what you pay.

    4

    EXPERT SERVICE

    Our tech completes the repair or installation, tests the fixture to confirm it's working properly, and cleans up before heading out.

    From a Faucet That Won't Stop Dripping to a Garbage Disposal That's Given Up, Here's the Everyday Plumbing We Fix Most

    Common Plumbing Repairs We Handle

    • Faucet that drips constantly no matter how tight you turn it
    • Toilet that runs continuously or won’t stop rocking
    • Garbage disposal that hums but won’t turn, or won’t turn on at all
    • Shower or tub that leaks around the base or fixtures
    • Sink that’s slow to drain or leaking underneath the cabinet
    • Old or corroded pipes that need re-piping
    • Toilet, sink, or shower ready for a full replacement

    Most everyday plumbing problems start small, a slow drip, a faucet handle that’s a little loose, a toilet that runs longer than it should. On their own, none of these feel urgent. Together, they waste water and money every single day until someone actually fixes them.

    Sometimes a repair is all it takes. Other times, especially with older fixtures or pipes, replacement ends up being the better long-term option. Either way, the goal is a fix that actually lasts, not a patch that fails again in a few months.

    Repair or Replace: What Makes Sense for Your Fixture

    A newer fixture with one specific problem, a worn washer, a loose connection, a clogged disposal, is usually worth repairing. But if a toilet, faucet, or shower is old, has been repaired multiple times, or parts are hard to find, replacement often ends up cheaper than another round of fixes.

    Our licensed techs give you an honest read on which option makes sense for your specific fixture, not just the one that costs more. If your home’s pipes are aging and causing repeated issues, we’ll also let you know if re-piping is worth considering, and if we spot something bigger along the way, like a hidden leak or an aging water heater, we’ll flag it so nothing catches you by surprise.

    Why a Licensed Plumber Matters for Everyday Repairs

    A leaky faucet or running toilet seems simple enough to fix, but a rushed repair or the wrong part can turn a quick fix into a bigger problem, a cracked fitting, a leak inside the wall, water damage that isn’t obvious right away. Our licensed techs know how to diagnose the actual cause, not just the symptom, so the repair holds.

    Helping You Choose the Right Solution

    Not every fixture needs to be replaced, and we’ll tell you when a repair is the smarter call. Our techs walk you through what’s actually wrong and what fixes it, so you’re not paying for more than the job requires.

    • Honest read on repair versus replacement for your fixture
    • No pressure to upgrade beyond what the problem calls for
    • A price that matches the actual scope of the work

    Professional Plumbing Service

    Whether it’s a dripping faucet, a running toilet, or a full re-piping job, our licensed techs diagnose the issue correctly, use quality parts, and test the fix before calling it done. That’s what separates a repair that lasts from one that needs a second visit.

    We’re a family-owned company, and every repair gets the same care we’d want in our own home. That means respecting your space, cleaning up after ourselves, and standing behind the work once we’re finished, no matter how small the job might seem.

    Plumbing Maintenance

    A little routine attention keeps small plumbing issues from turning into bigger repairs. Checking your fixtures now and then can catch a problem while it’s still an easy, inexpensive fix.

    Core Maintenance Items

    • Check for Drips and Leaks Regularly. A faucet or toilet that’s just started leaking is far easier and cheaper to fix than one that’s been running for months.
    • Watch What Goes Down the Disposal. Grease, fibrous foods, and hard scraps put extra strain on the motor and blades, shortening its lifespan.
    • Know the Age of Your Pipes. Older or corroded pipes are more likely to leak or fail, so it helps to know what’s running through your walls.

    A quick check now can save you a bigger repair later. Reach out and we’ll help you figure out what your fixtures actually need.

    Trusted by 187+ Local Homeowners and Businesses

    Patrick Finn
    14 hours ago
    Wonderful to work with, very knowledge and reliable on time service. They stand by their work and I would highly recommend!
    Response from the owner:Thanks so much for the kind words! We’re glad we could help with your fan installation. We appreciate your recommendation and your trust in Paynes Plumbing & Electric. We’re just a call away if you ever need us again!
    John and Jesse were awesome! They weren't even originally supposed to do the job however they made sure we were number 1 priority when an accidental construction project cut our water. They made sure our water was back on, very honest, timely and even answering after hours calls! Will definitely keep the business card and number for anything in the future. And we got them to replace our PRV! Very quick and efficient
    Response from the owner:Thank you so much for the kind words! We truly appreciate you taking the time to share your experience. We’re glad John and Jesse were able to step in and get your water back on as quickly as possible. Providing honest, dependable service when our customers need us most is always our goal. Let us know if you need us in the future!
    They were professional, knowledgeable, and solved my problem. Will use them again!
    Response from the owner:Alison, thank you for the 5 star review. Delivering exceptional service is what we always aim to deliver.
    Elijah Turner
    2 weeks ago
    John and his team at Payne’s Plumbing did a wonderful job on a major repair for us. We had a rental that could not use toilets, showers, and sinks. We called Payne’s and they went out the same day to diagnose the problem and were out the next day to fix the issue! Highly recommend for all your plumbing needs!
    Response from the owner:Thank you so much for the kind review! We're glad we could get out quickly, get the problem figured out, and get your rental back up and running. We appreciate your trust and are always here if you need us again!
    Bobby Bramhall
    2 weeks ago
    This is the best plumbing company in Knoxville. Professional, timely, and reasonable.We had an incredibly difficult job that they took care of from start to finish. I highly recommend!!
    Response from the owner:Thank you so much for the kind words! We really appreciate you trusting us with such a challenging job. It means a lot to hear that you were happy with our work, and we’re always here if you need us again. Thanks for the recommendation!
    Cody Privett
    3 weeks ago
    Excellent service! Quick and easy fix. They don’t over charge and are super nice.
    Response from the owner:Thank you so much! We're glad we could get it fixed quickly for you. We really appreciate your kind words and look forward to helping you again whenever you need us!
    Kari Anderson
    3 weeks ago
    Response from the owner:Thanks for the 5 stars Kari!
    Donna West
    3 weeks ago
    John and his team were both professional and quick. He made suggestions that showed knowledge and saved us time and money. His price was very fair. Next time I need a plumber, he is the one I will call.
    Response from the owner:Thank you so much for the kind review! We’re glad John and the team were able to get everything taken care of quickly. We believe in giving honest recommendations and treating every customer like we’d like to be treated. We appreciate you and look forward to helping if you need us in the future!
    Alison Finn
    3 weeks ago
    I can not say enough good things about these guys! They are punctual and thorough and professional. And they are reasonable on price. I will call them for any plumbing or electrical need.
    Response from the owner:Thank you so much for your kind words and recommendation! We truly appreciate you taking the time to share your experience. Providing punctual, professional service at a fair price is what we strive for every day. It means a lot to know we've earned your trust for your future plumbing and electrical needs. We look forward to serving you again!
    nicolsha scott
    3 weeks ago
    I had a gas line ran on my food truck. Although, it took a little longer than expected due to weather and parts. Payne’s Plumbing communication was great. The service was great. I would use them again!! 10/10 recommend!!
    Response from the owner:Thank you so much for the awesome review! We really appreciate your patience while we worked through the weather delays, and we’re glad we could get your food trucks gas line taken care of. Thanks for trusting us! We look forward to helping again if you need us in the future!
    Gordon Darby
    1 month ago
    I can’t say enough good things about John and Payne’s Plumbing. After buying a new home, I ran into an unexpected issue that forced me to postpone my tankless water heater installation. Once everything was resolved, I reached back out expecting to schedule for another day. Instead, John told me he could still make it out that same day. Not only did he install the tankless water heater, but he also took the time to look over a few other plumbing concerns I had and answered all of my questions. That kind of customer service is hard to find. John is honest, professional, and takes pride in his work—and it shows. If you’re looking for a plumber who stands behind his work, communicates well, and truly cares about his customers, I highly recommend Payne’s Plumbing. You won’t be disappointed.
    Response from the owner:Thank you so much for this incredible review! We truly appreciate you taking the time to share your experience. We're glad John was able to accommodate your schedule and get your tankless water heater installed once everything was ready. Taking the time to answer questions and make sure our customers feel informed and confident is something we take seriously. Don't hesitate to reach out if we can help with anything in the future!
    Jade Wilson
    1 month ago
    Paynes Plumbing and Electric was able to come out and diagnose our issue the same day we called. They were thorough in explaining the problem, the solution, and were willing to work with my schedule to resolve the problem. I found the staff respectful and personable and have already contacted them for additional work on separate issues.
    Response from the owner:Thank you for taking the time to leave such a thoughtful review! We truly appreciate your trust in us and look forward to helping with your future plumbing and electrical needs
    Jan Longdue
    1 month ago
    Highly recommend! Payne’s plumbing is a rare gem that really cares about quality of work for a very fair price.
    Response from the owner:Thank you so much for the kind words! We truly appreciate your recommendation. Providing quality workmanship at a fair price is what we strive for on every job. We’re grateful for the opportunity to serve you and look forward to helping with any future plumbing or septic needs
    Russ Whitenack
    2 months ago
    The plumbers that helped us were fast, professional and did a great job for us. We will certainly call them when we need them again.
    Response from the owner:We’re happy we could take care of your needs! Thanks for the 5 star review!
    Brittany Chandler
    2 months ago
    Jamie and Jamie were great!
    Response from the owner:Thanks for the review Brittany!
    Michael Flynn
    3 months ago
    Next day service by two very professional and courteous technicians, both named Jesse! In and out in much less time than I had anticipated, service area looked better after they left than it had before their arrival. I could not have been more pleased and I will certainly call on them again for any future plumbing needs.
    Response from the owner:We’re happy we were able to help, Michael! Thank you so much for the review! 🙂
    Kandace Marilee
    3 months ago
    Friendly, responsive, and quick to schedule! Will use again!
    Response from the owner:Big thanks for the awesome review—we truly appreciate it!
    Thomas Dussault
    3 months ago
    They installed a toilet in my bathroom. Jesse did a great job! He was courteous, competent and finished the job in a timely fashion. In addition, I got next day service which was great!
    Response from the owner:Really appreciate you saying that! Glad we could get you on the schedule quick and get everything taken care of. I’ll make sure Jesse sees this, he’ll love it! Let us know if you ever need anything else 😊
    Alvin Morrison
    4 months ago
    Response from the owner:Thanks for the 5 stars, Alvin!
    Tiffany Golden
    4 months ago
    I wish I could rate the service I received with more than 5 stars. I called yesterday evening (on a Sunday) about my septic pump alarm going off, and they had someone at my house by noon the next day. Not only was the problem quickly resolved, every question I had was thoroughly answered by Jesse and Jesse. They walked me through everything they were doing, helped me understand what had happened, and resolved my issue. They were professional, kind, and comforting in a stressful situation. The thing that stood out most was how friendly and caring they were towards my situation. You can tell they truly want to help people and that shows in the heart they have for the customer and their job. I would 100% recommend Payne’s Plumbing and Electric.
    Response from the owner:Thank you so much, we really appreciate this! We know how stressful that situation can be, especially on a weekend, so I’m glad we could get out there quick and take care of it for you. I’ll make sure Jesse and Jesse see this—they’ll appreciate it a lot! Don’t hesitate to reach out if you ever need anything again 😊
    Natalie Thomas
    4 months ago
    Excellent experience with Paynes Plumbing today. Will definitely be calling them again in the future. Jesse was knowledgable and professional. Quick response and fair pricing. Overall 10/10!
    Response from the owner:Thank you for the amazing review! We’re so glad you had an excellent experience with us. Jesse will really appreciate the shoutout—he takes pride in providing knowledgeable and professional service. We’re always here when you need us, and we truly appreciate your support.
    Gary Painter
    4 months ago
    Response from the owner:Thanks for the 5 stars, Gary!
    Professional, thorough, fantastic service with a great response time and great communication!
    Response from the owner:Thank you so much for the kind words! We truly appreciate your support and are glad you had a great experience with our team. Don’t hesitate to reach out if you ever need us again!
    Leslie Waters
    4 months ago
    I had to have my drain field relocated. Paynes Plumbing was very knowledgeable and made sure I understood everything. They took care of every detail for me from getting permits, to inspections, ensuring the electrical work this job needed was completed and inspected, all the way to seed and straw. This was a great company to work with and I'll definitely call them for any future plumbing needs.
    Response from the owner:Thank you for leaving such a kind, honest review. It was a pleasure working with you and your family. If there’s any future problems give us a call!
    Zac Condit
    4 months ago
    Super helpful, very responsive- reasonably priced. Thank you!
    Response from the owner:Thank you so much! We appreciate your support and are always here if you need us again 😊

    Why Choose Payne's for Plumbing Repairs

    Frequently Asked Questions About Plumbing Repairs

    Everyday plumbing problems come with plenty of questions. Here are the answers homeowners ask us most.

    How much does a typical plumbing repair cost?

    Cost depends on the fixture and what’s actually wrong. A simple faucet or toilet repair usually costs less than a full fixture replacement or a re-piping job. We give you a firm, upfront estimate after taking a look, so you’ll know the price before any work begins.

    Why does my faucet keep dripping no matter how tight I turn it?

    A dripping faucet is almost always caused by a worn washer, O-ring, or valve seat inside the fixture, not how tight you turn the handle. Over-tightening can actually make the problem worse. A quick repair usually fixes it for good.

    Why does my toilet keep running?

    A running toilet is usually caused by a worn flapper, a misaligned float, or a fill valve that isn’t sealing properly. It’s a simple, inexpensive fix, but it’s worth addressing quickly since a running toilet can waste a significant amount of water every day.

    How do I know if my home needs re-piping?

    Signs include frequent leaks, discolored water, low water pressure throughout the house, or pipes that are visibly corroded. If you’re dealing with repeated repairs on old pipes, re-piping is often more cost-effective than continuing to patch individual leaks.

    Can I fix a leaky faucet or running toilet myself?

    Simple fixes like replacing a flapper are sometimes manageable for a confident DIYer, but a faucet repair often involves matching the right internal parts to your specific fixture. Getting it wrong can lead to a bigger leak, so many homeowners find it’s faster and safer to call a licensed plumber.

    Paynes Plumbing & Electric is Proudly Serving Greater Knoxville & Surrounding Areas

    We proudly serve Knox County and surrounding East Tennessee counties, including Anderson, Blount, Loudon, Roane, Sevier, Jefferson, Grainger, and Union.

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    Contact Paynes Plumbing & Electric

    Get in touch with our team today. Whether you need a quick repair, expert advice, or help with an urgent plumbing issue, we’re here to help. Fill out the form and our team will get back to you as soon as possible.

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