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Paynes Plumbing & Electric

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    Plumbing Repair Services for the Everyday Problems

    A faucet that won’t stop dripping, a toilet that runs all night, a garbage disposal that hums but won’t turn. None of these feel like an emergency, but left alone, they waste water, drive up your bill, and tend to get worse the longer they sit.

    General plumbing repair covers the everyday fixtures you use most, toilets, faucets, sinks, showers, tubs, and garbage disposals. Sometimes the fix is a simple repair, other times a fixture has reached the point where replacement or new installation makes more sense.

    Our licensed techs handle the full range of it, from a leaky faucet to a full re-piping job when your home’s pipes are due for an upgrade. We never charge a travel fee or a diagnostic fee to come take a look, and every estimate is honest and upfront before any work begins.

    Small plumbing problems rarely fix themselves. A dripping faucet wastes gallons of water a day, a running toilet quietly inflates your bill, and a failing disposal can back up your kitchen sink. Fixing it early is almost always the cheaper option, and it’s a lot less hassle than dealing with it once it gets worse.

    Whatever’s acting up around your house, it’s worth getting a straight answer from a licensed plumber. A quick call gets you a real fix instead of another workaround.

    Flexible Financing for Plumbing Repairs

    Some plumbing repairs are quick and affordable, others, like re-piping or a full fixture replacement, are a bigger investment. Through Wisetack, you can check your financing options in seconds, with no pressure.

    What to Expect for Plumbing Repair Service

    1

    REQUEST SERVICE

    Call us or fill out our online form and tell us what's going on, a leaky faucet, a running toilet, a slow sink, or a fixture that's ready for an upgrade. We'll ask a few questions to get the full picture before we arrive.

    2

    FREE ESTIMATE

    A licensed technician takes a look at the fixture or pipe in question, checking what's causing the problem and whether a repair or a replacement makes more sense.

    3

    UPFRONT PRICING

    Before any work starts, you'll get a clear, honest estimate. No surprise charges show up on the invoice later, what we quote is what you pay.

    4

    EXPERT SERVICE

    Our tech completes the repair or installation, tests the fixture to confirm it's working properly, and cleans up before heading out.

    From a Faucet That Won't Stop Dripping to a Garbage Disposal That's Given Up, Here's the Everyday Plumbing We Fix Most

    Common Plumbing Repairs We Handle

    • Faucet that drips constantly no matter how tight you turn it
    • Toilet that runs continuously or won’t stop rocking
    • Garbage disposal that hums but won’t turn, or won’t turn on at all
    • Shower or tub that leaks around the base or fixtures
    • Sink that’s slow to drain or leaking underneath the cabinet
    • Old or corroded pipes that need re-piping
    • Toilet, sink, or shower ready for a full replacement

    Most everyday plumbing problems start small, a slow drip, a faucet handle that’s a little loose, a toilet that runs longer than it should. On their own, none of these feel urgent. Together, they waste water and money every single day until someone actually fixes them.

    Sometimes a repair is all it takes. Other times, especially with older fixtures or pipes, replacement ends up being the better long-term option. Either way, the goal is a fix that actually lasts, not a patch that fails again in a few months.

    Repair or Replace: What Makes Sense for Your Fixture

    A newer fixture with one specific problem, a worn washer, a loose connection, a clogged disposal, is usually worth repairing. But if a toilet, faucet, or shower is old, has been repaired multiple times, or parts are hard to find, replacement often ends up cheaper than another round of fixes.

    Our licensed techs give you an honest read on which option makes sense for your specific fixture, not just the one that costs more. If your home’s pipes are aging and causing repeated issues, we’ll also let you know if re-piping is worth considering, and if we spot something bigger along the way, like a hidden leak or an aging water heater, we’ll flag it so nothing catches you by surprise.

    Why a Licensed Plumber Matters for Everyday Repairs

    A leaky faucet or running toilet seems simple enough to fix, but a rushed repair or the wrong part can turn a quick fix into a bigger problem, a cracked fitting, a leak inside the wall, water damage that isn’t obvious right away. Our licensed techs know how to diagnose the actual cause, not just the symptom, so the repair holds.

    Helping You Choose the Right Solution

    Not every fixture needs to be replaced, and we’ll tell you when a repair is the smarter call. Our techs walk you through what’s actually wrong and what fixes it, so you’re not paying for more than the job requires.

    • Honest read on repair versus replacement for your fixture
    • No pressure to upgrade beyond what the problem calls for
    • A price that matches the actual scope of the work

    Professional Plumbing Service

    Whether it’s a dripping faucet, a running toilet, or a full re-piping job, our licensed techs diagnose the issue correctly, use quality parts, and test the fix before calling it done. That’s what separates a repair that lasts from one that needs a second visit.

    We’re a family-owned company, and every repair gets the same care we’d want in our own home. That means respecting your space, cleaning up after ourselves, and standing behind the work once we’re finished, no matter how small the job might seem.

    Plumbing Maintenance

    A little routine attention keeps small plumbing issues from turning into bigger repairs. Checking your fixtures now and then can catch a problem while it’s still an easy, inexpensive fix.

    Core Maintenance Items

    • Check for Drips and Leaks Regularly. A faucet or toilet that’s just started leaking is far easier and cheaper to fix than one that’s been running for months.
    • Watch What Goes Down the Disposal. Grease, fibrous foods, and hard scraps put extra strain on the motor and blades, shortening its lifespan.
    • Know the Age of Your Pipes. Older or corroded pipes are more likely to leak or fail, so it helps to know what’s running through your walls.

    A quick check now can save you a bigger repair later. Reach out and we’ll help you figure out what your fixtures actually need.

    Trusted by 187+ Local Homeowners and Businesses

    Josh Jones
    3 days ago
    Can’t brag on them enough. Called multiple companies for an emergency leak in my basement. After being told it would be days from others, Mr. Payne had someone out in a matter of hours. Also came back the following week when I had other concerns and was able to fix different issue same day. Jesse was kind, courteous and did great work. Great business.
    Response from the owner:Josh, thank you so much for taking the time to leave us such a great review! We know how stressful an unexpected leak can be, so we're glad we could get someone out quickly and take care of everything for you. We’ll be sure to pass along your kind words to Jesse! We truly appreciate your trust in our team and your support of our business!
    barbara wallace
    3 days ago
    The worker was so nice and thorough and I felt he was honest!!!
    Response from the owner:Thank you so much, Barbara! We’re happy to hear Jesse took great care of you during your water pressure regulator installation and water heater line repair. We take pride in providing honest, thorough plumbing services, and it means a lot to know that reflected in your experience. We truly appreciate your trust in Paynes Plumbing & Electric!
    Response from the owner:Hi Maria! You must have the wrong company as we have no record of interacting. There is a different company with a similar name to us that may be the ones you meant to leave a review for.
    Donnie McGinnis
    1 week ago
    We needed a pump tank replaced with new electrical and alarm panel. John and his team scheduled quickly and got the job done with no issues. His price was very fair and I would trust him to do any work at my home.
    Response from the owner:Thank you so much for the kind words and for trusting us with your pump tank replacement! We’re glad John and the team could get everything scheduled quickly and taken care of smoothly. We truly appreciate your trust in Paynes Plumbing & Electric and are always here if you need us!
    JR Hengehold
    1 week ago
    We had a rancid smell coming from our laundry room. They quickly came out and assess the problem and put in motion plans to fix it. Plumbing can be a terrifying repair for someone like me. What was needed was beyond what I could afford in one swoop. They graciously worked with me allowing me to split it up into 2 payments. Not only efficient, kind, honest, they have great customer service. I know I found my new plumber! I think you will too if you give them a shot!
    Response from the owner:Thank you so much for this wonderful review! We understand how stressful unexpected plumbing issues can be, especially when they come with an unexpected expense. We always do our best to make the process as easy as possible for our customers. We're so glad we could help get everything taken care of and truly appreciate you trusting us with your home. It means a lot to know we've earned your business, and we're always here if you need us again!
    Jen Harwood
    1 week ago
    What a great company to work with. Very fast and efficient gave a great comprehensive report on our septic.
    Response from the owner:Thank you so much! We’re glad we could provide a thorough septic inspection and report while making the process quick and easy. We truly appreciate you choosing Paynes Plumbing & Electric!
    John Rose
    2 weeks ago
    I have used paynes twice and find them very professional They were on time did great work at a reasonable price
    Response from the owner:Thank you for the great review! We’re glad we could get your toilet installed and everything taken care of for you. We really appreciate you choosing Payne’s and taking the time to share your experience with us!
    Chris Ellard
    1 month ago
    Response from the owner:Thanks for the 5 stars, Chris!
    Jarrod Vick
    1 month ago
    Jesse was great
    Response from the owner:Thank you for the great review! We’re glad Jesse was able to get your clogged toilet taken care of quickly. We appreciate you choosing Paynes Plumbing & Electric!
    Taylor Anderson
    2 months ago
    Excellent service!
    Response from the owner:Thank you so much for the 5-star review! We appreciate you trusting Paynes Plumbing & Electric with your septic inspection. We’re glad we could provide a thorough inspection and help give you a clear understanding of your septic system. We truly appreciate your business and recommendation!
    Tammy Silcox
    2 months ago
    Mr Payne was wonderful and fixing my septic. Very helpful did all the paperwork that I didn't know how to do. He took everything in his hands and made my life easier. Very good price. I'm so thankful for them and will use them in the future.
    Response from the owner:Thank you for trusting our company look forward to helping in the future!
    Ray Williams
    2 months ago
    As a real estate professional and a homeowner, I’ve learned that having the right people in your corner is everything. In this business, clients often become friends — and many become like family. When I refer someone to one of my vendors, I’m putting more than their name on the line. I’m putting my own reputation and my client’s trust in their hands. That’s something I take very seriously. I’m fortunate to have several plumbers I absolutely trust, and John and his crew have earned a place on that very short list. Recently, I was working with a buyer who was under contract on a home. We did exactly what we’re supposed to do — our due diligence, inspections, and further investigation when something didn’t seem right. We initially believed the home had an issue with the PRV/pressure-reducing valve. After John got involved and actually took the time to investigate the problem, we learned something important: the problem wasn’t with the home at all. It was a city water-pressure issue. Here’s the part that says everything about John and the way he does business. He didn’t charge my client. But even more impressive — he didn’t simply say, “It’s the city’s problem,” and walk away. John has had someone continue monitoring the situation so that once the city addresses its side of the issue, we can make sure this buyer — soon to be the new homeowner — isn’t left dealing with a problem after closing. Think about that. The job wasn’t his problem. There wasn’t an invoice to collect. There wasn’t anything forcing him to stay involved. He stayed involved because he cared about the outcome. That’s service. That’s integrity. And THAT is why relationships matter so much to me in real estate. I don’t want a list of vendors who simply answer the phone. I want people I can confidently put in front of my clients and know they’re going to care for them the same way I would. John and his crew have shown me that repeatedly. They show up, investigate the problem instead of guessing, communicate, and make every effort to ensure things are addressed properly — not just quickly. Anybody can provide a service. The people you remember are the ones who take ownership even when they don’t have to. John, thank you for taking care of my clients, protecting the relationship and trust I’ve built with them, and reminding me what exceptional service actually looks like. That’s the kind of person I’m proud to refer.
    Response from the owner:Thank you so much for taking the time to share this. Your trust means a great deal to John and our entire team, especially knowing that when you refer one of your clients to us, you’re trusting us with a relationship and reputation you’ve worked hard to build. Our goal is always to find the actual cause of the problem, communicate honestly, and do what’s right for the customer—even when that means there isn’t a repair for us to make. We truly appreciate your continued confidence in Paynes Plumbing & Electric and are grateful to be one of the companies you trust to take care of your clients. Thank you again for the kind words, the referrals, and for trusting us to be in your corner. We don’t take that lightly!
    Lisa McGinley
    2 months ago
    John Payne Plumbing and Electrical is absolutely exceptional. John and his crew recently replaced our old septic wastewater pump, installed a brand-new pump system, and replaced the float switches and alarm sensors. They also pulled entirely new electrical wiring, conduit, switches, breakers, and alarms from the house to the pump station.Throughout the entire process, they were honest, highly professional, and arrived exactly on time. They didn't just do the heavy lifting; they completed rigorous system testing and took the time to educate me on how the new setup operates.They were incredibly clean, picked up after themselves, and took great care of my property. It is rare to find such honest subcontractors who do high-quality work. Best of all, their pricing is very reasonable and they are not out to gouge their customers. I highly recommend them and will absolutely use them again in the future!
    Response from the owner:Thank you so much for the incredible review! We truly appreciate you trusting Paynes Plumbing & Electric with your septic wastewater pump replacement and the electrical work needed for the new system. Our team takes pride in doing the job right, thoroughly testing everything, keeping the work area clean, and making sure our customers understand how their new system operates. We’re grateful for your recommendation and look forward to being there whenever you need us in the future!
    XybeeBaby
    2 months ago
    John and Jesse came out to Anderson County to locate a septic system on a property for a new construction They arrived within the given time frame, they called when on their way as we requested prior, they immediately assessed the situation and explained everything to us- my Grandparents are in their 90’s trying to get this project done and John was EXCELLENT with explaining it all , and went out of his way to consult with fellow professionals and help us figure out the next steps to take in the process. Both he and his employee were very patient, kind, respectful, and this man had so much knowledge on this stuff!!! We were so impressed by them - He didn’t charge a thing as our situation was different from the norm , HONEST PROFESSIONAL AND HUMAN DECENCY in these country boys- I’d recommend them every time!
    Response from the owner:Thank you so much for the thoughtful review! We’re glad John and Jesse were able to help locate the septic system, explain everything clearly, and help determine the best next steps. Taking the time to answer questions and treat our customers with honesty, patience, and respect is extremely important to us. We truly appreciate your kind words and recommendation. Thank you for trusting Paynes Plumbing & Electric!
    Brian Ferrante
    2 months ago
    Helped me after hours. Quick and efficient Jesse roche was awesome
    Response from the owner:Thank you for your review! We’re grateful you called us for your after-hours emergency. Our team works hard to provide fast, dependable service no matter the time of day, and we’re glad we could get the issue taken care of. We truly appreciate your support and look forward to helping you again if you ever need us.
    Miranda Chadwell
    2 months ago
    Competitive pricing. Quick to get me on the schedule. Great communication and customer service. Highly recommend.
    Response from the owner:Thank you so much for the great review! We're glad you were happy with our competitive pricing, quick scheduling, and communication throughout the job. Providing great customer service is always our goal, and we truly appreciate your recommendation. We look forward to helping with any future plumbing or electrical needs!
    Melissa Boring
    2 months ago
    John and his guys are very professional and get the job done. Would use them again and recommend them to my friends.
    Response from the owner:Thank you so much! We appreciate the kind words and the recommendation. Glad we could get the water leak taken care of for you!
    Brittany Chandler
    2 months ago
    Paynes is great!
    Response from the owner:Thanks for the review Brittany!
    Christina Spadaro
    2 months ago
    John and Jesse were awesome! They weren't even originally supposed to do the job however they made sure we were number 1 priority when an accidental construction project cut our water. They made sure our water was back on, very honest, timely and even answering after hours calls! Will definitely keep the business card and number for anything in the future. And we got them to replace our PRV! Very quick and efficient
    Response from the owner:Thank you so much for the kind words! We truly appreciate you taking the time to share your experience. We’re glad John and Jesse were able to step in and get your water back on as quickly as possible. Providing honest, dependable service when our customers need us most is always our goal. Let us know if you need us in the future!
    Patrick Finn
    3 months ago
    Wonderful to work with, very knowledge and reliable on time service. They stand by their work and I would highly recommend!
    Response from the owner:Thanks so much for the kind words! We’re glad we could help with your fan installation. We appreciate your recommendation and your trust in Paynes Plumbing & Electric. We’re just a call away if you ever need us again!
    Alison McKenzie
    3 months ago
    They were professional, knowledgeable, and solved my problem. Will use them again!
    Response from the owner:Alison, thank you for the 5 star review. Delivering exceptional service is what we always aim to deliver.
    Elijah Turner
    3 months ago
    John and his team at Payne’s Plumbing did a wonderful job on a major repair for us. We had a rental that could not use toilets, showers, and sinks. We called Payne’s and they went out the same day to diagnose the problem and were out the next day to fix the issue! Highly recommend for all your plumbing needs!
    Response from the owner:Thank you so much for the kind review! We're glad we could get out quickly, get the problem figured out, and get your rental back up and running. We appreciate your trust and are always here if you need us again!
    Bobby Bramhall
    3 months ago
    This is the best plumbing company in Knoxville. Professional, timely, and reasonable.We had an incredibly difficult job that they took care of from start to finish. I highly recommend!!
    Response from the owner:Thank you so much for the kind words! We really appreciate you trusting us with such a challenging job. It means a lot to hear that you were happy with our work, and we’re always here if you need us again. Thanks for the recommendation!
    Cody Privett
    3 months ago
    Excellent service! Quick and easy fix. They don’t over charge and are super nice.
    Response from the owner:Thank you so much! We're glad we could get it fixed quickly for you. We really appreciate your kind words and look forward to helping you again whenever you need us!
    Kari Anderson
    3 months ago
    Response from the owner:Thanks for the 5 stars Kari!

    Why Choose Payne's for Plumbing Repairs

    Frequently Asked Questions About Plumbing Repairs

    Everyday plumbing problems come with plenty of questions. Here are the answers homeowners ask us most.

    How much does a typical plumbing repair cost?

    Cost depends on the fixture and what’s actually wrong. A simple faucet or toilet repair usually costs less than a full fixture replacement or a re-piping job. We give you a firm, upfront estimate after taking a look, so you’ll know the price before any work begins.

    Why does my faucet keep dripping no matter how tight I turn it?

    A dripping faucet is almost always caused by a worn washer, O-ring, or valve seat inside the fixture, not how tight you turn the handle. Over-tightening can actually make the problem worse. A quick repair usually fixes it for good.

    Why does my toilet keep running?

    A running toilet is usually caused by a worn flapper, a misaligned float, or a fill valve that isn’t sealing properly. It’s a simple, inexpensive fix, but it’s worth addressing quickly since a running toilet can waste a significant amount of water every day.

    How do I know if my home needs re-piping?

    Signs include frequent leaks, discolored water, low water pressure throughout the house, or pipes that are visibly corroded. If you’re dealing with repeated repairs on old pipes, re-piping is often more cost-effective than continuing to patch individual leaks.

    Can I fix a leaky faucet or running toilet myself?

    Simple fixes like replacing a flapper are sometimes manageable for a confident DIYer, but a faucet repair often involves matching the right internal parts to your specific fixture. Getting it wrong can lead to a bigger leak, so many homeowners find it’s faster and safer to call a licensed plumber.

    Paynes Plumbing & Electric is Proudly Serving Greater Knoxville & Surrounding Areas

    We proudly serve Knox County and surrounding East Tennessee counties, including Anderson, Blount, Loudon, Roane, Sevier, Jefferson, Grainger, and Union.

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    Contact Paynes Plumbing & Electric

    Get in touch with our team today. Whether you need a quick repair, expert advice, or help with an urgent plumbing issue, we’re here to help. Fill out the form and our team will get back to you as soon as possible.

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