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Paynes Plumbing & Electric

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Paynes Plumbing & Electric | We’re Licensed Plumbers in
Knoxville, TN

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    Our Plumbing Services

    We're a Residential & Commercial Plumbing Company Servicing Knoxville, TN

    Paynes Plumbing & Electric offers a full-scope of plumbing services to Knoxville residential homes and commercial businesses. We’re here for 24/7 plumbing emergencies and routine service, including maintenance, plumbing repairs, and installations. We can fix anything related to plumbing, septic, and electric. We deliver code-compliant repairs, and guarantee all our work 100%.

    Here are some common plumbing services we deliver in Knoxville:

    • Drain Cleaning & Hydrojetting
    • Water Heater Repair & Installation
    • Septic Services
    • Sewer & Water Line Repairs
    • Slab Leak Detection & Repair
    • Emergency Plumbing
    When you need the job done right, Payne’s brings reliable service, skilled workmanship, and the right tools to every project. Whether it’s a small repair or a larger job, our team is ready to respond with professional service you can count on. Call (865) 964-3465 today for fast scheduling in Knoxville.
    Professional plumbing repair service

    Common Plumbing Challenges in Knoxville, TN

    Knoxville’s mix of older homes, hilly terrain, heavy rainfall, clay soil, mature tree roots, and occasional freezing weather can lead to several common plumbing issues, including:

    Residential plumbing excavation service
    • Sewer Line Problems – Older underground lines can crack, corrode, sag, or become damaged by tree roots, leading to backups and slow drains.
    • Clogged Drains & Main Lines – Grease, debris, aging pipes, and root intrusion can cause kitchen clogs, bathroom backups, laundry drain issues, and whole-home blockages.
    • Pipe Leaks & Pressure Issues – Older plumbing materials, worn fittings, corrosion, and elevation changes can lead to leaks, low water pressure, or recurring pipe repairs.
    • Water Heater Problems – Sediment buildup, age, hard water, and heavy household use can reduce efficiency and lead to repairs or replacement.
    • Frozen or Burst Pipes – Cold snaps can affect pipes in crawl spaces, garages, exterior walls, and other poorly insulated areas.
    • Basement, Crawl Space & Drainage Issues – Heavy rain, sloped yards, clay soil, and poor drainage can contribute to water intrusion, sump pump needs, and plumbing backups.

    Payne’s understands the plumbing challenges Knoxville homeowners face and provides dependable solutions to help protect your home from costly damage.

    Local Plumbing Experts Serving Knoxville, TN

    Payne’s provides dependable plumbing service for homeowners, businesses, rental properties, and growing commercial spaces throughout Knoxville and the surrounding East Tennessee area. From established neighborhoods and older homes to remodels, buildouts, additions, and new construction support, our team understands the importance of plumbing work that is practical, reliable, and done with care.

    As Knoxville continues to grow, property owners need a plumbing company that can respond quickly, solve problems clearly, and help keep projects moving. Whether you need plumbing repair, drain cleaning, water heater service, leak detection, sewer line help, fixture replacement, or emergency plumbing support, Payne’s is ready to deliver quality workmanship and dependable results.

    We Know All Things Knoxville, Tennessee

    Knoxville is one of East Tennessee’s most recognizable cities, located in Knox County near the Tennessee River and surrounded by the natural beauty of the Great Smoky Mountains region. Known for its mix of historic neighborhoods, growing suburbs, college-town energy, and outdoor appeal, Knoxville includes well-known areas such as Downtown Knoxville, Sequoyah Hills, Fountain City, Bearden, West Hills, South Knoxville, North Knoxville, and the University of Tennessee area.

    As Knoxville continues to grow, local homes and businesses rely on plumbing systems that can keep up with both older properties and new development. The area’s mix of hills, valleys, creeks, low-lying drainage zones, and mature neighborhoods creates unique plumbing demands. Heavy rainfall, clay soils, stormwater runoff, and occasional freezing temperatures can contribute to clogged drains, sewer line issues, pipe leaks, sump pump needs, water heater problems, and drainage concerns.

    Many Knoxville homes were built decades ago, with some neighborhoods featuring older drain lines, aging supply pipes, outdated fixtures, and previous plumbing repairs that may no longer meet today’s needs. Combined with newer construction, remodels, rental properties, and commercial growth, Knoxville requires plumbing service that understands both modern systems and the challenges of older East Tennessee homes.

    Payne’s provides reliable plumbing repair, drain cleaning, water heater service, sewer line solutions, leak detection, fixture replacement, and emergency plumbing support for homeowners and businesses throughout the Knoxville area.

    Trusted by 187+ Local Homeowners and Businesses

    Elijah Turner
    1 day ago
    John and his team at Payne’s Plumbing did a wonderful job on a major repair for us. We had a rental that could not use toilets, showers, and sinks. We called Payne’s and they went out the same day to diagnose the problem and were out the next day to fix the issue! Highly recommend for all your plumbing needs!
    Response from the owner:Thank you so much for the kind review! We're glad we could get out quickly, get the problem figured out, and get your rental back up and running. We appreciate your trust and are always here if you need us again!
    Bobby Bramhall
    3 days ago
    This is the best plumbing company in Knoxville. Professional, timely, and reasonable.We had an incredibly difficult job that they took care of from start to finish. I highly recommend!!
    Response from the owner:Thank you so much for the kind words! We really appreciate you trusting us with such a challenging job. It means a lot to hear that you were happy with our work, and we’re always here if you need us again. Thanks for the recommendation!
    Cody Privett
    4 days ago
    Excellent service! Quick and easy fix. They don’t over charge and are super nice.
    Response from the owner:Thank you so much! We're glad we could get it fixed quickly for you. We really appreciate your kind words and look forward to helping you again whenever you need us!
    Kari Anderson
    4 days ago
    Response from the owner:Thanks for the 5 stars Kari!
    Donna West
    5 days ago
    John and his team were both professional and quick. He made suggestions that showed knowledge and saved us time and money. His price was very fair. Next time I need a plumber, he is the one I will call.
    Response from the owner:Thank you so much for the kind review! We’re glad John and the team were able to get everything taken care of quickly. We believe in giving honest recommendations and treating every customer like we’d like to be treated. We appreciate you and look forward to helping if you need us in the future!
    Alison Finn
    5 days ago
    I can not say enough good things about these guys! They are punctual and thorough and professional. And they are reasonable on price. I will call them for any plumbing or electrical need.
    Response from the owner:Thank you so much for your kind words and recommendation! We truly appreciate you taking the time to share your experience. Providing punctual, professional service at a fair price is what we strive for every day. It means a lot to know we've earned your trust for your future plumbing and electrical needs. We look forward to serving you again!
    nicolsha scott
    2 weeks ago
    I had a gas line ran on my food truck. Although, it took a little longer than expected due to weather and parts. Payne’s Plumbing communication was great. The service was great. I would use them again!! 10/10 recommend!!
    Response from the owner:Thank you so much for the awesome review! We really appreciate your patience while we worked through the weather delays, and we’re glad we could get your food trucks gas line taken care of. Thanks for trusting us! We look forward to helping again if you need us in the future!
    John and Jesse were awesome! They weren't even originally supposed to do the job however they made sure we were number 1 priority when an accidental construction project cut our water. They made sure our water was back on, very honest, timely and even answering after hours calls! Will definitely keep the business card and number for anything in the future.
    Response from the owner:Thank you so much for the kind words! We truly appreciate you taking the time to share your experience. We’re glad John and Jesse were able to step in and get your water back on as quickly as possible. Providing honest, dependable service when our customers need us most is always our goal. Let us know if you need us in the future!
    Gordon Darby
    3 weeks ago
    I can’t say enough good things about John and Payne’s Plumbing. After buying a new home, I ran into an unexpected issue that forced me to postpone my tankless water heater installation. Once everything was resolved, I reached back out expecting to schedule for another day. Instead, John told me he could still make it out that same day. Not only did he install the tankless water heater, but he also took the time to look over a few other plumbing concerns I had and answered all of my questions. That kind of customer service is hard to find. John is honest, professional, and takes pride in his work—and it shows. If you’re looking for a plumber who stands behind his work, communicates well, and truly cares about his customers, I highly recommend Payne’s Plumbing. You won’t be disappointed.
    Response from the owner:Thank you so much for this incredible review! We truly appreciate you taking the time to share your experience. We're glad John was able to accommodate your schedule and get your tankless water heater installed once everything was ready. Taking the time to answer questions and make sure our customers feel informed and confident is something we take seriously. Don't hesitate to reach out if we can help with anything in the future!
    Jade Wilson
    3 weeks ago
    Paynes Plumbing and Electric was able to come out and diagnose our issue the same day we called. They were thorough in explaining the problem, the solution, and were willing to work with my schedule to resolve the problem. I found the staff respectful and personable and have already contacted them for additional work on separate issues.
    Response from the owner:Thank you for taking the time to leave such a thoughtful review! We truly appreciate your trust in us and look forward to helping with your future plumbing and electrical needs
    Jan Longdue
    4 weeks ago
    Highly recommend! Payne’s plumbing is a rare gem that really cares about quality of work for a very fair price.
    Response from the owner:Thank you so much for the kind words! We truly appreciate your recommendation. Providing quality workmanship at a fair price is what we strive for on every job. We’re grateful for the opportunity to serve you and look forward to helping with any future plumbing or septic needs
    Russ Whitenack
    1 month ago
    The plumbers that helped us were fast, professional and did a great job for us. We will certainly call them when we need them again.
    Response from the owner:We’re happy we could take care of your needs! Thanks for the 5 star review!
    Brittany Chandler
    2 months ago
    Jamie and Jamie were great!
    Response from the owner:Thanks for the review Brittany!
    Michael Flynn
    2 months ago
    Next day service by two very professional and courteous technicians, both named Jesse! In and out in much less time than I had anticipated, service area looked better after they left than it had before their arrival. I could not have been more pleased and I will certainly call on them again for any future plumbing needs.
    Response from the owner:We’re happy we were able to help, Michael! Thank you so much for the review! 🙂
    Kandace Marilee
    3 months ago
    Friendly, responsive, and quick to schedule! Will use again!
    Response from the owner:Big thanks for the awesome review—we truly appreciate it!
    Thomas Dussault
    3 months ago
    They installed a toilet in my bathroom. Jesse did a great job! He was courteous, competent and finished the job in a timely fashion. In addition, I got next day service which was great!
    Response from the owner:Really appreciate you saying that! Glad we could get you on the schedule quick and get everything taken care of. I’ll make sure Jesse sees this, he’ll love it! Let us know if you ever need anything else 😊
    Alvin Morrison
    3 months ago
    Response from the owner:Thanks for the 5 stars, Alvin!
    Tiffany Golden
    3 months ago
    I wish I could rate the service I received with more than 5 stars. I called yesterday evening (on a Sunday) about my septic pump alarm going off, and they had someone at my house by noon the next day. Not only was the problem quickly resolved, every question I had was thoroughly answered by Jesse and Jesse. They walked me through everything they were doing, helped me understand what had happened, and resolved my issue. They were professional, kind, and comforting in a stressful situation. The thing that stood out most was how friendly and caring they were towards my situation. You can tell they truly want to help people and that shows in the heart they have for the customer and their job. I would 100% recommend Payne’s Plumbing and Electric.
    Response from the owner:Thank you so much, we really appreciate this! We know how stressful that situation can be, especially on a weekend, so I’m glad we could get out there quick and take care of it for you. I’ll make sure Jesse and Jesse see this—they’ll appreciate it a lot! Don’t hesitate to reach out if you ever need anything again 😊
    Natalie Thomas
    3 months ago
    Excellent experience with Paynes Plumbing today. Will definitely be calling them again in the future. Jesse was knowledgable and professional. Quick response and fair pricing. Overall 10/10!
    Response from the owner:Thank you for the amazing review! We’re so glad you had an excellent experience with us. Jesse will really appreciate the shoutout—he takes pride in providing knowledgeable and professional service. We’re always here when you need us, and we truly appreciate your support.
    Gary Painter
    3 months ago
    Response from the owner:Thanks for the 5 stars, Gary!
    Professional, thorough, fantastic service with a great response time and great communication!
    Response from the owner:Thank you so much for the kind words! We truly appreciate your support and are glad you had a great experience with our team. Don’t hesitate to reach out if you ever need us again!
    Leslie Waters
    4 months ago
    I had to have my drain field relocated. Paynes Plumbing was very knowledgeable and made sure I understood everything. They took care of every detail for me from getting permits, to inspections, ensuring the electrical work this job needed was completed and inspected, all the way to seed and straw. This was a great company to work with and I'll definitely call them for any future plumbing needs.
    Response from the owner:Thank you for leaving such a kind, honest review. It was a pleasure working with you and your family. If there’s any future problems give us a call!
    Zac Condit
    4 months ago
    Super helpful, very responsive- reasonably priced. Thank you!
    Response from the owner:Thank you so much! We appreciate your support and are always here if you need us again 😊
    William
    4 months ago
    I wouldn’t call any other plumbers!
    Response from the owner:Thank you, William!
    Leslie Waters
    4 months ago
    Paynes has been such a great company to work with. They were very professional and knowledgeable. They walked me through every step of the process and explained every option, making sure I understood. With the owners help, I felt confident I was making the best decision for my family and my property. They handled everything from permits to inspections, insuring the process was as stress free as possible, and kept me updated and informed through the entire project. I'm really glad I was able to find such an honest and reliable company.
    Response from the owner:We really appreciate you taking the time to say this—thank you!! It means a lot to us that you felt comfortable and informed throughout the whole process. That’s exactly what we aim for. We know projects like this can feel overwhelming, so we do our best to handle everything and keep things as stress-free as possible. We’re glad we could help you and your family out, and we’re always here if you ever need anything down the road!

    Frequently Asked Plumbing Questions

    Here are some of the most common questions we receive regarding our plumbing services in Knoxville. Not listed? Feel free to reach out directly for a friendly conversation.

    Are you familiar with the building code and permits process in Knoxville?

    Yes. Our team understands that Knoxville projects may involve local code requirements, inspections, and permits, especially for remodels, repairs, water heaters, gas lines, septic service, and larger plumbing updates.

    Is Payne’s licensed and insured?

    Yes, Payne’s is licensed and insured to provide professional plumbing, septic, and electrical service for homeowners and businesses in the Knoxville area.

    Do you offer 24/7 emergency services?

    Yes. Payne’s offers emergency service for urgent plumbing issues like major leaks, backups, burst pipes, water heater failures, frozen pipes, and other problems that cannot wait. Payne’s offers free estimates and no trip charge for plumbing service in Knoxville. There is no additional charge for emergency vs. regular service. Call (865) 964-3465 to schedule your appointment.

    What do local plumbers charge per hour?

    Most plumbers in Knoxville charge $75 to $150 per hour, depending on the type of work, timing, and complexity of the job. Emergency plumbing, specialty repairs, diagnostics, parts, and service call fees may increase the total cost. Some price by the job itself. We offer a free estimate so you know exactly what you’ll pay.

    Do you handle both residential and commercial plumbing services?

    Yes. Payne’s provides plumbing service for both residential and commercial properties throughout Knoxville, including homes, rentals, offices, retail spaces, and other local businesses.

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    Contact Paynes Plumbing & Electric

    Get in touch with our team today. Whether you need a quick repair, expert advice, or help with an urgent plumbing issue, we’re here to help. Fill out the form and our team will get back to you as soon as possible.

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