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Paynes Plumbing & Electric

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Trusted Electrical Contractor

Licensed
Electrician Services for Homes & Businesses

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    Licensed Electrician Services for Whatever Your Home Needs

    Flickering lights, an outlet that doesn’t work, a breaker that trips more than it should. Electrical issues can be easy to ignore until they’re not, and by then it’s often more than a quick fix, sometimes it’s a call you can’t put off until morning.

    As a licensed electrical contractor, we handle everything from small repairs to full panel upgrades, wiring replacement, generator installation, EV charger installation, and smart home setups, for both homes and businesses. Whether it’s a single outlet acting up or your whole electrical system needs a closer look, the right fix starts with a proper diagnosis.

    Our licensed electricians assess the actual problem before recommending anything, whether that’s a repair, a new install, or an upgrade to handle more of today’s electronics and appliances. We never charge a travel fee or a diagnostic fee to come take a look, and every estimate is honest and upfront before any work begins.

    Electrical problems don’t tend to improve on their own. A flickering light or a warm outlet can point to a bigger issue behind the wall, and waiting on it isn’t just inconvenient, it can be a safety risk.

    Whether you need a repair, a new installation, or just want a licensed electrician to take a look, it’s worth getting a straight answer. A quick call gets you a real assessment and a clear plan.

    Flexible Financing for Electrical Services

    Electrical upgrades like panel replacements or generator installs can be a bigger investment than a simple repair. Through Wisetack, you can check your financing options in seconds, with no pressure.

    What to Expect for Electrical Service

    1

    REQUEST SERVICE

    Reach out to tell us what’s going on, from flickering lights and breaker issues to outlets or generators. A licensed electrician will inspect the issue to find the right fix.

    2

    FREE ESTIMATE

    A licensed electrician inspects the issue or project, checking your wiring, panel, and connections to determine exactly what's needed.

    3

    UPFRONT PRICING

    Before any work starts, you'll get a clear, honest estimate. No surprise charges show up on the invoice later, what we quote is what you pay.

    4

    EXPERT SERVICE

    Our electrician completes the repair or installation, tests everything to confirm it's working safely, and walks you through what was done.

    From Flickering Lights to a Breaker Panel That Can’t Keep Up, Here’s Why Homeowners Need a Licensed Electrician

    Common Electrical Problems We Fix

    • Lights that flicker or dim for no clear reason
    • Breaker that trips repeatedly no matter what’s plugged in
    • Outlet that’s warm to the touch or not working at all
    • Burning smell coming from an outlet or the panel
    • Electrical panel that’s outdated or undersized for the home
    • Buzzing or crackling sound from switches or outlets
    • Power that goes out during storms with no backup in place

     

    Most electrical problems give some warning before they become serious. A flickering light, a breaker that trips more than usual, an outlet that’s a little warm, none of these seem urgent on their own. But electrical issues don’t fix themselves, and ignoring the early signs is how small problems turn into real hazards.

    Some issues are a quick repair, a bad switch, a loose connection, a worn outlet. Others point to something bigger, like a panel that’s no longer sized for how much power your home actually uses. Either way, a proper diagnosis is what tells you which one you’re dealing with.

    Repair, Upgrade, or a Second Opinion: What You Actually Need

    A single flickering light or one dead outlet is usually a straightforward repair. But if you’re dealing with issues in multiple rooms, breakers that trip often, or a panel that’s decades old, that points to something bigger, and repeated small repairs may cost more over time than addressing the actual cause.

    Our licensed electricians give you an honest read on what’s actually going on, whether that’s a simple fix, a panel upgrade, or wiring that needs attention. You’ll get a clear recommendation based on your home’s specific setup, not just the job that pays more. Reach out for a free estimate today.

    Why a Licensed Electrical Contractor Matters

    Electrical work carries real risk when it’s not done correctly, shock, fire, and code violations among them. A licensed electrical contractor knows how to diagnose the actual cause of a problem, work safely around your home’s existing wiring, and make sure everything meets code. Our electricians are licensed and trained to handle both residential and commercial work.

    Helping You Choose the Right Solution

    Not every electrical issue needs the same fix. Our electricians walk you through what’s actually causing the problem and what solves it, whether that’s a repair, a partial rewiring, or a bigger upgrade, so you’re making an informed decision, not a guess.

    • Honest diagnosis before recommending repair or upgrade
    • Licensed for both residential and commercial electrical work
    • A price that matches the actual scope of the job

    Professional Electrical Service

    Whether it’s a simple repair, a new installation, or a full panel upgrade, our licensed electricians diagnose the problem correctly, use quality materials, and test everything before calling the job done. That’s what keeps your home’s electrical system safe and working the way it should.

     

    We’re a family-owned company, and every electrical job gets the same care we’d want in our own home. That means clear communication, respect for your space, and standing behind the work once it’s finished, whether it’s a small repair or a full upgrade.

    Electrical System Maintenance

    Your electrical system doesn’t need constant attention, but a little awareness goes a long way toward catching problems before they become hazards. Regular checks help keep your home running safely.

    Core Maintenance Items

    • Test Smoke Detectors Regularly. Smoke detectors should be tested monthly and have their batteries replaced at least once a year to make sure they’re working when it matters.
    • Watch for Warning Signs. Flickering lights, warm outlets, or breakers that trip often are worth having checked before they turn into something bigger.
    • Know the Age of Your Panel. Older electrical panels may not be sized for how much power modern homes actually use, so it helps to know what you’re working with.

    A little attention now beats an electrical emergency later. Reach out and we’ll help you figure out what your home actually needs.

    Trusted by 187+ Local Homeowners and Businesses

    Greg McGraw
    16 hours ago
    He installed a garbage disposal cost for the disposal was 124 dollars . He charged me $ 419 for labor. It took about an hour to do the work, I will not longer be doing business with your company.
    Response from the owner:We're sorry to hear you're unhappy with your experience. We truly appreciate your continued business and the trust you've placed in us over the multiple service calls we've completed for you. When you contacted us about your garbage disposal, you gave us approval to move forward with the installation. After learning of your concerns regarding the cost, we reached out and even offered to waive the entire bill in an effort to make things right. We take pride in being honest, upfront, and fair with our pricing, which is something many of our other customers have also highlighted in their reviews. Our reputation means a great deal to us, and we work hard to maintain the trust of every customer we serve. While we're disappointed that we couldn't reach a resolution, we feel we made every effort to address your concerns. We appreciate the opportunities you've given us to serve you over the years and wish you nothing but the best.
    Josh Jones
    1 week ago
    Can’t brag on them enough. Called multiple companies for an emergency leak in my basement. After being told it would be days from others, Mr. Payne had someone out in a matter of hours. Also came back the following week when I had other concerns and was able to fix different issue same day. Jesse was kind, courteous and did great work. Great business.
    Response from the owner:Josh, thank you so much for taking the time to leave us such a great review! We know how stressful an unexpected leak can be, so we're glad we could get someone out quickly and take care of everything for you. We’ll be sure to pass along your kind words to Jesse! We truly appreciate your trust in our team and your support of our business!
    barbara wallace
    1 week ago
    The worker was so nice and thorough and I felt he was honest!!!
    Response from the owner:Thank you so much, Barbara! We’re happy to hear Jesse took great care of you during your water pressure regulator installation and water heater line repair. We take pride in providing honest, thorough plumbing services, and it means a lot to know that reflected in your experience. We truly appreciate your trust in Paynes Plumbing & Electric!
    Response from the owner:Hi Maria! You must have the wrong company as we have no record of interacting. There is a different company with a similar name to us that may be the ones you meant to leave a review for.
    Donnie McGinnis
    2 weeks ago
    We needed a pump tank replaced with new electrical and alarm panel. John and his team scheduled quickly and got the job done with no issues. His price was very fair and I would trust him to do any work at my home.
    Response from the owner:Thank you so much for the kind words and for trusting us with your pump tank replacement! We’re glad John and the team could get everything scheduled quickly and taken care of smoothly. We truly appreciate your trust in Paynes Plumbing & Electric and are always here if you need us!
    JR Hengehold
    2 weeks ago
    We had a rancid smell coming from our laundry room. They quickly came out and assess the problem and put in motion plans to fix it. Plumbing can be a terrifying repair for someone like me. What was needed was beyond what I could afford in one swoop. They graciously worked with me allowing me to split it up into 2 payments. Not only efficient, kind, honest, they have great customer service. I know I found my new plumber! I think you will too if you give them a shot!
    Response from the owner:Thank you so much for this wonderful review! We understand how stressful unexpected plumbing issues can be, especially when they come with an unexpected expense. We always do our best to make the process as easy as possible for our customers. We're so glad we could help get everything taken care of and truly appreciate you trusting us with your home. It means a lot to know we've earned your business, and we're always here if you need us again!
    Jen Harwood
    2 weeks ago
    What a great company to work with. Very fast and efficient gave a great comprehensive report on our septic.
    Response from the owner:Thank you so much! We’re glad we could provide a thorough septic inspection and report while making the process quick and easy. We truly appreciate you choosing Paynes Plumbing & Electric!
    John Rose
    3 weeks ago
    I have used paynes twice and find them very professional They were on time did great work at a reasonable price
    Response from the owner:Thank you for the great review! We’re glad we could get your toilet installed and everything taken care of for you. We really appreciate you choosing Payne’s and taking the time to share your experience with us!
    Chris Ellard
    2 months ago
    Response from the owner:Thanks for the 5 stars, Chris!
    Jarrod Vick
    2 months ago
    Jesse was great
    Response from the owner:Thank you for the great review! We’re glad Jesse was able to get your clogged toilet taken care of quickly. We appreciate you choosing Paynes Plumbing & Electric!
    Taylor Anderson
    2 months ago
    Excellent service!
    Response from the owner:Thank you so much for the 5-star review! We appreciate you trusting Paynes Plumbing & Electric with your septic inspection. We’re glad we could provide a thorough inspection and help give you a clear understanding of your septic system. We truly appreciate your business and recommendation!
    Tammy Silcox
    2 months ago
    Mr Payne was wonderful and fixing my septic. Very helpful did all the paperwork that I didn't know how to do. He took everything in his hands and made my life easier. Very good price. I'm so thankful for them and will use them in the future.
    Response from the owner:Thank you for trusting our company look forward to helping in the future!
    Ray Williams
    2 months ago
    As a real estate professional and a homeowner, I’ve learned that having the right people in your corner is everything. In this business, clients often become friends — and many become like family. When I refer someone to one of my vendors, I’m putting more than their name on the line. I’m putting my own reputation and my client’s trust in their hands. That’s something I take very seriously. I’m fortunate to have several plumbers I absolutely trust, and John and his crew have earned a place on that very short list. Recently, I was working with a buyer who was under contract on a home. We did exactly what we’re supposed to do — our due diligence, inspections, and further investigation when something didn’t seem right. We initially believed the home had an issue with the PRV/pressure-reducing valve. After John got involved and actually took the time to investigate the problem, we learned something important: the problem wasn’t with the home at all. It was a city water-pressure issue. Here’s the part that says everything about John and the way he does business. He didn’t charge my client. But even more impressive — he didn’t simply say, “It’s the city’s problem,” and walk away. John has had someone continue monitoring the situation so that once the city addresses its side of the issue, we can make sure this buyer — soon to be the new homeowner — isn’t left dealing with a problem after closing. Think about that. The job wasn’t his problem. There wasn’t an invoice to collect. There wasn’t anything forcing him to stay involved. He stayed involved because he cared about the outcome. That’s service. That’s integrity. And THAT is why relationships matter so much to me in real estate. I don’t want a list of vendors who simply answer the phone. I want people I can confidently put in front of my clients and know they’re going to care for them the same way I would. John and his crew have shown me that repeatedly. They show up, investigate the problem instead of guessing, communicate, and make every effort to ensure things are addressed properly — not just quickly. Anybody can provide a service. The people you remember are the ones who take ownership even when they don’t have to. John, thank you for taking care of my clients, protecting the relationship and trust I’ve built with them, and reminding me what exceptional service actually looks like. That’s the kind of person I’m proud to refer.
    Response from the owner:Thank you so much for taking the time to share this. Your trust means a great deal to John and our entire team, especially knowing that when you refer one of your clients to us, you’re trusting us with a relationship and reputation you’ve worked hard to build. Our goal is always to find the actual cause of the problem, communicate honestly, and do what’s right for the customer—even when that means there isn’t a repair for us to make. We truly appreciate your continued confidence in Paynes Plumbing & Electric and are grateful to be one of the companies you trust to take care of your clients. Thank you again for the kind words, the referrals, and for trusting us to be in your corner. We don’t take that lightly!
    Lisa McGinley
    2 months ago
    John Payne Plumbing and Electrical is absolutely exceptional. John and his crew recently replaced our old septic wastewater pump, installed a brand-new pump system, and replaced the float switches and alarm sensors. They also pulled entirely new electrical wiring, conduit, switches, breakers, and alarms from the house to the pump station.Throughout the entire process, they were honest, highly professional, and arrived exactly on time. They didn't just do the heavy lifting; they completed rigorous system testing and took the time to educate me on how the new setup operates.They were incredibly clean, picked up after themselves, and took great care of my property. It is rare to find such honest subcontractors who do high-quality work. Best of all, their pricing is very reasonable and they are not out to gouge their customers. I highly recommend them and will absolutely use them again in the future!
    Response from the owner:Thank you so much for the incredible review! We truly appreciate you trusting Paynes Plumbing & Electric with your septic wastewater pump replacement and the electrical work needed for the new system. Our team takes pride in doing the job right, thoroughly testing everything, keeping the work area clean, and making sure our customers understand how their new system operates. We’re grateful for your recommendation and look forward to being there whenever you need us in the future!
    XybeeBaby
    2 months ago
    John and Jesse came out to Anderson County to locate a septic system on a property for a new construction They arrived within the given time frame, they called when on their way as we requested prior, they immediately assessed the situation and explained everything to us- my Grandparents are in their 90’s trying to get this project done and John was EXCELLENT with explaining it all , and went out of his way to consult with fellow professionals and help us figure out the next steps to take in the process. Both he and his employee were very patient, kind, respectful, and this man had so much knowledge on this stuff!!! We were so impressed by them - He didn’t charge a thing as our situation was different from the norm , HONEST PROFESSIONAL AND HUMAN DECENCY in these country boys- I’d recommend them every time!
    Response from the owner:Thank you so much for the thoughtful review! We’re glad John and Jesse were able to help locate the septic system, explain everything clearly, and help determine the best next steps. Taking the time to answer questions and treat our customers with honesty, patience, and respect is extremely important to us. We truly appreciate your kind words and recommendation. Thank you for trusting Paynes Plumbing & Electric!
    Brian Ferrante
    2 months ago
    Helped me after hours. Quick and efficient Jesse roche was awesome
    Response from the owner:Thank you for your review! We’re grateful you called us for your after-hours emergency. Our team works hard to provide fast, dependable service no matter the time of day, and we’re glad we could get the issue taken care of. We truly appreciate your support and look forward to helping you again if you ever need us.
    Miranda Chadwell
    2 months ago
    Competitive pricing. Quick to get me on the schedule. Great communication and customer service. Highly recommend.
    Response from the owner:Thank you so much for the great review! We're glad you were happy with our competitive pricing, quick scheduling, and communication throughout the job. Providing great customer service is always our goal, and we truly appreciate your recommendation. We look forward to helping with any future plumbing or electrical needs!
    Melissa Boring
    2 months ago
    John and his guys are very professional and get the job done. Would use them again and recommend them to my friends.
    Response from the owner:Thank you so much! We appreciate the kind words and the recommendation. Glad we could get the water leak taken care of for you!
    Brittany Chandler
    2 months ago
    Paynes is great!
    Response from the owner:Thanks for the review Brittany!
    Christina Spadaro
    3 months ago
    John and Jesse were awesome! They weren't even originally supposed to do the job however they made sure we were number 1 priority when an accidental construction project cut our water. They made sure our water was back on, very honest, timely and even answering after hours calls! Will definitely keep the business card and number for anything in the future. And we got them to replace our PRV! Very quick and efficient
    Response from the owner:Thank you so much for the kind words! We truly appreciate you taking the time to share your experience. We’re glad John and Jesse were able to step in and get your water back on as quickly as possible. Providing honest, dependable service when our customers need us most is always our goal. Let us know if you need us in the future!
    Patrick Finn
    3 months ago
    Wonderful to work with, very knowledge and reliable on time service. They stand by their work and I would highly recommend!
    Response from the owner:Thanks so much for the kind words! We’re glad we could help with your fan installation. We appreciate your recommendation and your trust in Paynes Plumbing & Electric. We’re just a call away if you ever need us again!
    Alison McKenzie
    3 months ago
    They were professional, knowledgeable, and solved my problem. Will use them again!
    Response from the owner:Alison, thank you for the 5 star review. Delivering exceptional service is what we always aim to deliver.
    Elijah Turner
    3 months ago
    John and his team at Payne’s Plumbing did a wonderful job on a major repair for us. We had a rental that could not use toilets, showers, and sinks. We called Payne’s and they went out the same day to diagnose the problem and were out the next day to fix the issue! Highly recommend for all your plumbing needs!
    Response from the owner:Thank you so much for the kind review! We're glad we could get out quickly, get the problem figured out, and get your rental back up and running. We appreciate your trust and are always here if you need us again!
    Bobby Bramhall
    3 months ago
    This is the best plumbing company in Knoxville. Professional, timely, and reasonable.We had an incredibly difficult job that they took care of from start to finish. I highly recommend!!
    Response from the owner:Thank you so much for the kind words! We really appreciate you trusting us with such a challenging job. It means a lot to hear that you were happy with our work, and we’re always here if you need us again. Thanks for the recommendation!
    Cody Privett
    3 months ago
    Excellent service! Quick and easy fix. They don’t over charge and are super nice.
    Response from the owner:Thank you so much! We're glad we could get it fixed quickly for you. We really appreciate your kind words and look forward to helping you again whenever you need us!

    Why Choose Payne's for Electrical Services

    Frequently Asked Questions About Electrical Services

    Electrical work brings up plenty of questions, especially when you’re not sure if it’s a quick fix or something bigger. Here are the answers homeowners ask us most.

    What do electricians typically charge per hour?

    Rates vary based on the type of work and complexity of the job. Rather than charging a flat hourly rate with no context, we give you a firm, upfront estimate for the actual project after taking a look, so you know the full cost before any work begins.

    What are the different types of electricians?

    Electricians generally fall into a few categories: residential, commercial, industrial, and specialized roles like linemen who work on power lines. Most homeowners need a residential electrician, who handles everything from repairs to panel upgrades and new installations inside the home.

    How do I know if I need an electrician or if it's a DIY fix?

    Simple tasks like replacing a light fixture or a switch cover are sometimes manageable for a confident DIYer. Anything involving your breaker panel, wiring behind walls, or a persistent problem like tripping breakers should go to a licensed electrician, since mistakes here carry real safety risk.

    Is it worth installing a backup generator?

    If you’ve dealt with outages during storms or rely on power for medical equipment, a well pump, or a home office, a standby generator can be well worth it. We can help you figure out what size and setup fits your home.

    Do you work on both residential and commercial electrical systems?

    Yes. Our licensed electricians handle repairs, installations, and upgrades for both homes and businesses, from a single outlet to a full panel or wiring project.

    Paynes Plumbing & Electric is Proudly Serving Greater Knoxville & Surrounding Areas

    We proudly serve Knox County and surrounding East Tennessee counties, including Anderson, Blount, Loudon, Roane, Sevier, Jefferson, Grainger, and Union.

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    Contact Paynes Plumbing & Electric

    Get in touch with our team today. Whether you need a quick repair, expert advice, or help with an urgent plumbing issue, we’re here to help. Fill out the form and our team will get back to you as soon as possible.

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