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Paynes Plumbing & Electric

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Licensed Gas Line Repair Experts

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Gas Line Repair & Installation

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    Gas Line Repair and Installation You Can Trust With Your Safety

    A faint rotten egg smell near the stove, a hissing sound by the meter, a gas bill that jumped for no reason. Gas line problems aren’t something to wait on, even a small issue can turn into a serious safety risk.

    Gas lines carry pressurized fuel to your appliances, and when a pipe corrodes, a fitting loosens, or a line gets damaged, gas can escape before you ever smell it. Whether you need a leak found, a section repaired, or a brand-new line installed, the work has to be done to code and tested properly before it’s safe to use.

    Our licensed techs pressure test and inspect the full line before recommending anything, so you know exactly what’s wrong and what it’ll take to fix it. We never charge a travel fee or a diagnostic fee to come take a look, and every estimate is honest and upfront before any work begins.

    A gas line problem doesn’t get safer with time. A slow leak can lead to poor appliance performance, higher bills, or a serious health and safety hazard. Catching it early and fixing it correctly is not optional when it comes to gas.

    If you’ve noticed a smell, a sound, or anything unusual near your gas line, don’t wait it out. A quick call gets your system checked by a licensed professional and a clear plan to make it safe again.

    Gas line1

    Flexible Financing for Gas Line Repair

    Gas line repair and installation can be a significant investment, especially for a full line replacement. Through Wisetack, you can check your financing options in seconds, with no pressure.

    What to Expect for Gas Line Service

    1

    REQUEST SERVICE

    Call or fill out our form and tell us what you’re noticing, such as a gas smell, hissing sound, rising gas bill, or need for a new gas line. We’ll ask a few questions before we arrive.

    2

    FREE ESTIMATE

    A licensed technician pressure tests your gas line and inspects it for corrosion, damaged fittings, or physical damage to locate exactly where the problem is.

    3

    UPFRONT PRICING

    Once we know what's going on, you'll get a clear, honest estimate for the repair or installation. No hidden charges show up later.

    4

    EXPERT SERVICE

    Our tech completes the repair or installation, pressure tests the line again to confirm it's holding, and documents the work for code compliance before we call the job done.

    we install gas lines

    From a Faint Gas Smell to a Line for a New Appliance, Here's What Signals Your Gas Line Needs Attention

    Common Gas Line Problems We Fix

    • Faint rotten egg or sulfur smell near an appliance or the meter
    • Hissing or whistling sound coming from a gas line
    • Dead or dying patch of grass over a buried line
    • Gas bill that’s climbed with no change in usage
    • Appliance that’s not heating or performing like it used to
    • Visible rust, cracks, or damage on exposed gas piping
    • Line that needs extending for a new appliance or addition

    Gas line problems don’t always look dramatic. A faint smell, a slightly higher bill, a stove that doesn’t heat quite right, on their own, these can be easy to dismiss. But gas doesn’t give you a lot of room for waiting to find out, so any one of these is worth a proper inspection.

    Corrosion, loose fittings, physical damage from digging, and aging pipe material are the most common causes behind gas line failures. Finding the actual cause matters, because a leak in one spot often means the rest of the line is due for a closer look too.

    Repair or Replace: What Your Gas Line Actually Needs

    A single damaged fitting or a small section of corroded pipe is usually a straightforward repair. But if your line is old, has failed in more than one spot, or is the wrong material for how it’s being used, a full replacement or reroute often makes more sense than repeated patch jobs.

    Our licensed techs pressure test and inspect the entire line, not just the spot that’s leaking, before recommending a fix. That way you get an honest answer on whether a repair will actually hold or whether it’s time to replace the line, along with a fair price either way.

    Why Gas Line Work Should Never Be DIY

    Gas line work is one of the few plumbing jobs where a mistake can mean far more than a leak, it can mean a fire, an explosion, or carbon monoxide exposure. It’s also regulated work, requiring proper permitting, pressure testing, and code-compliant materials. Our licensed techs are trained specifically in gas line repair, installation, and leak detection.

    Helping You Choose the Right Solution

    Once we know what’s going on with your line, we’ll walk you through the safest and most cost-effective path forward, a targeted repair, a full replacement, or an extension for a new appliance. You get a clear recommendation, not a guess.

    • Pressure testing and inspection before any work begins
    • Honest guidance on repair versus full line replacement
    • Code-compliant work with proper documentation when it’s done

    Professional Gas Service

    On every gas line job, our licensed techs isolate the affected section, complete the repair or installation with code-approved materials, and pressure test the line again before calling it finished. That final test is what confirms the fix is actually safe to use.

    We’re a family-owned company, and gas line safety isn’t something we take lightly, in our own home or yours. That means careful work, clear communication about what we found, and documentation you can keep on file, so you have a record of what was done.

    Gas Line Maintenance

    Gas lines are built to last, but they’re not maintenance-free. A little routine attention catches small issues, like corrosion or a loose fitting, before they become a real safety concern.

    Core Maintenance Items

    • Schedule Periodic Inspections. Having your gas line inspected every year or two catches corrosion, loose fittings, or damage before they turn into a leak.
    • Watch Your Gas Bill. A sudden, unexplained increase can point to a leak somewhere in the line, even if you haven’t noticed a smell yet.
    • Be Careful Digging Near Buried Lines. Physical damage from landscaping or excavation is one of the most common causes of gas line failure, so know where your line runs before you dig.

    Staying ahead of a gas line issue is always safer than waiting. Reach out and we’ll help you get your system checked.

    Trusted by 187+ Local Homeowners and Businesses

    Josh Jones
    5 days ago
    Can’t brag on them enough. Called multiple companies for an emergency leak in my basement. After being told it would be days from others, Mr. Payne had someone out in a matter of hours. Also came back the following week when I had other concerns and was able to fix different issue same day. Jesse was kind, courteous and did great work. Great business.
    Response from the owner:Josh, thank you so much for taking the time to leave us such a great review! We know how stressful an unexpected leak can be, so we're glad we could get someone out quickly and take care of everything for you. We’ll be sure to pass along your kind words to Jesse! We truly appreciate your trust in our team and your support of our business!
    barbara wallace
    6 days ago
    The worker was so nice and thorough and I felt he was honest!!!
    Response from the owner:Thank you so much, Barbara! We’re happy to hear Jesse took great care of you during your water pressure regulator installation and water heater line repair. We take pride in providing honest, thorough plumbing services, and it means a lot to know that reflected in your experience. We truly appreciate your trust in Paynes Plumbing & Electric!
    Response from the owner:Hi Maria! You must have the wrong company as we have no record of interacting. There is a different company with a similar name to us that may be the ones you meant to leave a review for.
    Donnie McGinnis
    2 weeks ago
    We needed a pump tank replaced with new electrical and alarm panel. John and his team scheduled quickly and got the job done with no issues. His price was very fair and I would trust him to do any work at my home.
    Response from the owner:Thank you so much for the kind words and for trusting us with your pump tank replacement! We’re glad John and the team could get everything scheduled quickly and taken care of smoothly. We truly appreciate your trust in Paynes Plumbing & Electric and are always here if you need us!
    JR Hengehold
    2 weeks ago
    We had a rancid smell coming from our laundry room. They quickly came out and assess the problem and put in motion plans to fix it. Plumbing can be a terrifying repair for someone like me. What was needed was beyond what I could afford in one swoop. They graciously worked with me allowing me to split it up into 2 payments. Not only efficient, kind, honest, they have great customer service. I know I found my new plumber! I think you will too if you give them a shot!
    Response from the owner:Thank you so much for this wonderful review! We understand how stressful unexpected plumbing issues can be, especially when they come with an unexpected expense. We always do our best to make the process as easy as possible for our customers. We're so glad we could help get everything taken care of and truly appreciate you trusting us with your home. It means a lot to know we've earned your business, and we're always here if you need us again!
    Jen Harwood
    2 weeks ago
    What a great company to work with. Very fast and efficient gave a great comprehensive report on our septic.
    Response from the owner:Thank you so much! We’re glad we could provide a thorough septic inspection and report while making the process quick and easy. We truly appreciate you choosing Paynes Plumbing & Electric!
    John Rose
    3 weeks ago
    I have used paynes twice and find them very professional They were on time did great work at a reasonable price
    Response from the owner:Thank you for the great review! We’re glad we could get your toilet installed and everything taken care of for you. We really appreciate you choosing Payne’s and taking the time to share your experience with us!
    Chris Ellard
    2 months ago
    Response from the owner:Thanks for the 5 stars, Chris!
    Jarrod Vick
    2 months ago
    Jesse was great
    Response from the owner:Thank you for the great review! We’re glad Jesse was able to get your clogged toilet taken care of quickly. We appreciate you choosing Paynes Plumbing & Electric!
    Taylor Anderson
    2 months ago
    Excellent service!
    Response from the owner:Thank you so much for the 5-star review! We appreciate you trusting Paynes Plumbing & Electric with your septic inspection. We’re glad we could provide a thorough inspection and help give you a clear understanding of your septic system. We truly appreciate your business and recommendation!
    Tammy Silcox
    2 months ago
    Mr Payne was wonderful and fixing my septic. Very helpful did all the paperwork that I didn't know how to do. He took everything in his hands and made my life easier. Very good price. I'm so thankful for them and will use them in the future.
    Response from the owner:Thank you for trusting our company look forward to helping in the future!
    Ray Williams
    2 months ago
    As a real estate professional and a homeowner, I’ve learned that having the right people in your corner is everything. In this business, clients often become friends — and many become like family. When I refer someone to one of my vendors, I’m putting more than their name on the line. I’m putting my own reputation and my client’s trust in their hands. That’s something I take very seriously. I’m fortunate to have several plumbers I absolutely trust, and John and his crew have earned a place on that very short list. Recently, I was working with a buyer who was under contract on a home. We did exactly what we’re supposed to do — our due diligence, inspections, and further investigation when something didn’t seem right. We initially believed the home had an issue with the PRV/pressure-reducing valve. After John got involved and actually took the time to investigate the problem, we learned something important: the problem wasn’t with the home at all. It was a city water-pressure issue. Here’s the part that says everything about John and the way he does business. He didn’t charge my client. But even more impressive — he didn’t simply say, “It’s the city’s problem,” and walk away. John has had someone continue monitoring the situation so that once the city addresses its side of the issue, we can make sure this buyer — soon to be the new homeowner — isn’t left dealing with a problem after closing. Think about that. The job wasn’t his problem. There wasn’t an invoice to collect. There wasn’t anything forcing him to stay involved. He stayed involved because he cared about the outcome. That’s service. That’s integrity. And THAT is why relationships matter so much to me in real estate. I don’t want a list of vendors who simply answer the phone. I want people I can confidently put in front of my clients and know they’re going to care for them the same way I would. John and his crew have shown me that repeatedly. They show up, investigate the problem instead of guessing, communicate, and make every effort to ensure things are addressed properly — not just quickly. Anybody can provide a service. The people you remember are the ones who take ownership even when they don’t have to. John, thank you for taking care of my clients, protecting the relationship and trust I’ve built with them, and reminding me what exceptional service actually looks like. That’s the kind of person I’m proud to refer.
    Response from the owner:Thank you so much for taking the time to share this. Your trust means a great deal to John and our entire team, especially knowing that when you refer one of your clients to us, you’re trusting us with a relationship and reputation you’ve worked hard to build. Our goal is always to find the actual cause of the problem, communicate honestly, and do what’s right for the customer—even when that means there isn’t a repair for us to make. We truly appreciate your continued confidence in Paynes Plumbing & Electric and are grateful to be one of the companies you trust to take care of your clients. Thank you again for the kind words, the referrals, and for trusting us to be in your corner. We don’t take that lightly!
    Lisa McGinley
    2 months ago
    John Payne Plumbing and Electrical is absolutely exceptional. John and his crew recently replaced our old septic wastewater pump, installed a brand-new pump system, and replaced the float switches and alarm sensors. They also pulled entirely new electrical wiring, conduit, switches, breakers, and alarms from the house to the pump station.Throughout the entire process, they were honest, highly professional, and arrived exactly on time. They didn't just do the heavy lifting; they completed rigorous system testing and took the time to educate me on how the new setup operates.They were incredibly clean, picked up after themselves, and took great care of my property. It is rare to find such honest subcontractors who do high-quality work. Best of all, their pricing is very reasonable and they are not out to gouge their customers. I highly recommend them and will absolutely use them again in the future!
    Response from the owner:Thank you so much for the incredible review! We truly appreciate you trusting Paynes Plumbing & Electric with your septic wastewater pump replacement and the electrical work needed for the new system. Our team takes pride in doing the job right, thoroughly testing everything, keeping the work area clean, and making sure our customers understand how their new system operates. We’re grateful for your recommendation and look forward to being there whenever you need us in the future!
    XybeeBaby
    2 months ago
    John and Jesse came out to Anderson County to locate a septic system on a property for a new construction They arrived within the given time frame, they called when on their way as we requested prior, they immediately assessed the situation and explained everything to us- my Grandparents are in their 90’s trying to get this project done and John was EXCELLENT with explaining it all , and went out of his way to consult with fellow professionals and help us figure out the next steps to take in the process. Both he and his employee were very patient, kind, respectful, and this man had so much knowledge on this stuff!!! We were so impressed by them - He didn’t charge a thing as our situation was different from the norm , HONEST PROFESSIONAL AND HUMAN DECENCY in these country boys- I’d recommend them every time!
    Response from the owner:Thank you so much for the thoughtful review! We’re glad John and Jesse were able to help locate the septic system, explain everything clearly, and help determine the best next steps. Taking the time to answer questions and treat our customers with honesty, patience, and respect is extremely important to us. We truly appreciate your kind words and recommendation. Thank you for trusting Paynes Plumbing & Electric!
    Brian Ferrante
    2 months ago
    Helped me after hours. Quick and efficient Jesse roche was awesome
    Response from the owner:Thank you for your review! We’re grateful you called us for your after-hours emergency. Our team works hard to provide fast, dependable service no matter the time of day, and we’re glad we could get the issue taken care of. We truly appreciate your support and look forward to helping you again if you ever need us.
    Miranda Chadwell
    2 months ago
    Competitive pricing. Quick to get me on the schedule. Great communication and customer service. Highly recommend.
    Response from the owner:Thank you so much for the great review! We're glad you were happy with our competitive pricing, quick scheduling, and communication throughout the job. Providing great customer service is always our goal, and we truly appreciate your recommendation. We look forward to helping with any future plumbing or electrical needs!
    Melissa Boring
    2 months ago
    John and his guys are very professional and get the job done. Would use them again and recommend them to my friends.
    Response from the owner:Thank you so much! We appreciate the kind words and the recommendation. Glad we could get the water leak taken care of for you!
    Brittany Chandler
    2 months ago
    Paynes is great!
    Response from the owner:Thanks for the review Brittany!
    Christina Spadaro
    3 months ago
    John and Jesse were awesome! They weren't even originally supposed to do the job however they made sure we were number 1 priority when an accidental construction project cut our water. They made sure our water was back on, very honest, timely and even answering after hours calls! Will definitely keep the business card and number for anything in the future. And we got them to replace our PRV! Very quick and efficient
    Response from the owner:Thank you so much for the kind words! We truly appreciate you taking the time to share your experience. We’re glad John and Jesse were able to step in and get your water back on as quickly as possible. Providing honest, dependable service when our customers need us most is always our goal. Let us know if you need us in the future!
    Patrick Finn
    3 months ago
    Wonderful to work with, very knowledge and reliable on time service. They stand by their work and I would highly recommend!
    Response from the owner:Thanks so much for the kind words! We’re glad we could help with your fan installation. We appreciate your recommendation and your trust in Paynes Plumbing & Electric. We’re just a call away if you ever need us again!
    Alison McKenzie
    3 months ago
    They were professional, knowledgeable, and solved my problem. Will use them again!
    Response from the owner:Alison, thank you for the 5 star review. Delivering exceptional service is what we always aim to deliver.
    Elijah Turner
    3 months ago
    John and his team at Payne’s Plumbing did a wonderful job on a major repair for us. We had a rental that could not use toilets, showers, and sinks. We called Payne’s and they went out the same day to diagnose the problem and were out the next day to fix the issue! Highly recommend for all your plumbing needs!
    Response from the owner:Thank you so much for the kind review! We're glad we could get out quickly, get the problem figured out, and get your rental back up and running. We appreciate your trust and are always here if you need us again!
    Bobby Bramhall
    3 months ago
    This is the best plumbing company in Knoxville. Professional, timely, and reasonable.We had an incredibly difficult job that they took care of from start to finish. I highly recommend!!
    Response from the owner:Thank you so much for the kind words! We really appreciate you trusting us with such a challenging job. It means a lot to hear that you were happy with our work, and we’re always here if you need us again. Thanks for the recommendation!
    Cody Privett
    3 months ago
    Excellent service! Quick and easy fix. They don’t over charge and are super nice.
    Response from the owner:Thank you so much! We're glad we could get it fixed quickly for you. We really appreciate your kind words and look forward to helping you again whenever you need us!
    Kari Anderson
    3 months ago
    Response from the owner:Thanks for the 5 stars Kari!

    Why Choose Payne's for Gas Line Repair

    Frequently Asked Questions About Gas Line Repair

    Gas line issues raise real safety concerns, and real questions. Here are the answers homeowners ask us most.

    What is the average cost to install a gas line?

    Cost depends on the length of the line, the material used, and how accessible the installation area is. We inspect your specific setup and give you a firm, upfront estimate before any work begins, with no travel fee or diagnostic fee added on top.

    How much does it cost to repair a broken gas line?

    It depends on what’s actually wrong, a single damaged fitting costs less to fix than a longer section of corroded pipe. We pressure test and inspect the line first so you get an accurate estimate instead of a guess.

    Can I install or repair a gas line myself?

    We strongly recommend against it. Gas line work involves pressurized fuel, and a mistake can lead to a leak, fire, or carbon monoxide exposure. It’s also regulated work that typically requires permitting and inspection, which is best left to a licensed professional.

    How deep do I have to bury a natural gas line?

    Burial depth depends on local code and the type of line, but most residential gas lines need to be buried at least a foot or more below grade. Our techs install every line to meet the depth and material requirements for your specific setup.

    Does homeowners insurance cover gas line repairs?

    It depends on your policy and what caused the damage. Sudden, accidental damage is sometimes covered, while gradual issues like corrosion from age usually aren’t. Check with your provider directly, and we’re happy to provide documentation of the repair if you need it for a claim.

    Paynes Plumbing & Electric is Proudly Serving Greater Knoxville & Surrounding Areas

    We proudly serve Knox County and surrounding East Tennessee counties, including Anderson, Blount, Loudon, Roane, Sevier, Jefferson, Grainger, and Union.

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    Contact Paynes Plumbing & Electric

    Get in touch with our team today. Whether you need a quick repair, expert advice, or help with an urgent plumbing issue, we’re here to help. Fill out the form and our team will get back to you as soon as possible.

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